Hotel Receptionist

5 months ago


Malvern, United Kingdom The Cottage in the Wood Hotel, Restaurant and Bar Full time

Do you LOVE people? Do you want to work somewhere where your job is to make people HAPPY? Then this is an opportunity not to be missed

The Cottage in the Wood is a 32 bedroom hotel and award winning restaurant with panoramic Cotswolds views. We are looking for someone who is confident, organised, good at problem solving and who LOVES people to join our growing reception team. Could that be you?
- Are you a clear and confident communicator?
- Are you good at multitasking and prioritizing your work?
- Are you innovative and able to problem-solve?
- Are you flexible - can you work independently and as part of a team?
- Are you organised and dependable?

If you have these skills then read on

Working with the reception team your responsibilities will include (training will be provided):

- Being an ambassador for The Cottage in the Wood
- Taking reservations
- Check-ins & check-outs
- Taking payments
- Responding to guests’ questions and helping them in any way you can
- Keeping the reception area clean and tidy
- Ensuring a high level of customer service at all times
- Making people HAPPY

Reception shifts vary from 7am-3pm or 3pm-11pm - includes weekdays, weekends and public holiday (additional holiday allowance).

We look forward to hearing from you

**Job Types**: Full-time, Permanent

**Salary**: £26,000 package to include service charge

**Job Types**: Full-time, Permanent

**Salary**: Up to £26,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Work Location: In person


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