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HR Transactional Team Leader

4 months ago

Portsmouth, United Kingdom Your World Healthcare Full time

**HR Transactional Team Leader (HR Support Workforce Transformation)**

**Job Summary**:
Responsible for the operational management of the Transactional HR Team’s activities daily in order to provide an effective, efficient and customer focussed service which meets the changing needs of the Trust’s managers and employees. This includes all TransactionalServices affecting employees pay.

**Location**:Portsmouth

**Job Type**: Temporary

**Duration of booking**:Expected to last 3 months with possible extension

**Proposed start date**: ASAP

**Pay Rates**:£17 per hour Umbrella or £15.66 per hour PAYE inclusive of holidaypay

**Hours / Working Days**:37.5 hours per week / Monday to Friday, 9am - 5pm

**Sector**: HR Healthcare

**Based**:Office / Hospital

**Key Responsibilities**:

- Responsible for the day to day, operational management of the Transactional HR Team working within agreed local and national policies and procedures relevant to contractual processes.
- Responsible for ensuring all new staff details are entered onto the Electronic Staff Record System (ESR) before their start date in order that they are paid correctly and on time.
- Responsible for ensuring that all changes and leavers information that has been sent through for processing are actioned within ESR to meet payroll deadlines.
- Responsible for overseeing the contract compliance and maintaining the relationship with the Trust’s external payroll provider.
- Ensure that all pay affecting information is sent to the Trust’s payroll provider within agreed monthly deadlines.
- Responsible for the delivery of a high-quality Transactional HR service, supporting Trust Managers when required.
- To ensure effective use of HR systems including ESR and E-Pay ensuring team members are trained appropriately to utilise them to their full potential and maximise benefits.
- Develop desktop procedures which act as comprehensive user guides and demonstrate compliance with the Trust’s standards for data handling and management.
- Lead on complex pay queries and liaise with outsourced payroll providers as required.
- Lead the monthly payroll conference call, providing feedback to the Recruitment Manager and input into the quarterly face to face contract meeting when required. Work with the Payroll Provider’s Team leader to resolve issues and improve the overall customerexperience in relation to pay and pay related matters.
- To take a proactive role with internal and external stakeholders, forming and maintaining strong working relationships with managers and staff, and assisting in building the reputation of this part of the HR team.
- To attend local and regional networking events as appropriate to keep up to date with transactional and payroll trends, initiatives and developments, enhancing personal development and bringing back learning and examples of good practice to the organisation.
- To undertake analysis and produce regular reports in relation to the Transactional HR Teams performance and activity (Key Performance indicators) in order that this can be measured and monitored effectively.
- To assist with the regular review of Transactional HR services processes and procedures, ensuring that the service is meeting the needs of the customers and the needs of the organisation, implementing changes where appropriate and in accordance with riskmanagement and governance standards and within legislative boundaries.
- To lead and supervise the HR Transactional Team including, monitor and authorise all annual leave requests for the Transactional team, using HealthRoster ensuring effective cover and service is continued during periods of team members absences. Update HealthRoster with Staff absence details.
- To conduct appraisals/personal development reviews with all members of the team, setting appropriate objectives and reviewing when necessary, in order to facilitate enhanced performance and the delivery of a service which is customer focussed and user friendlyand to provide training when required. To conduct regular meetings with the team in order to manage operational workload effectively.
- Undertake return to work meetings with team members following periods of sickness.
- Deliver training to new members of staff within the team ensuring correct policies and procedures are adhered to.
- To deliver the Monthly Passport to Manage Training in relation to Transactional Services.
- Notify the Trust’s Payroll provider with details of death in service employees.
- Ensure Personnel and Payroll data is maintained by the team to ensure employees are paid correctly, updating financial codes as instructed by Workforce team.
- Authorise and sign contracts of employment and contractual changes letters produced by the administration team and ensure timely distribution of contractual data.
- Work closely with the Rostering Team and the wider Workforce Transformation Team to resolve issues regarding any related ESR queries.

**Qualifications Skills Experience and Knowledge**
- Educated to Level 3
- Supervisory Management qualification - desirable
- Evidence of continuous professional development
- Proficient in the use of the Microsoft packages including Excel, Powerpoint and Word. Familiar with the HR information requirements of a large organisation
- Working knowledge of NHS - desirable
- Knowledge of Electronic Staff Records Systems (ESR)
- Able to influence at all levels across the organisation
- Able to manage relationships with external suppliers
- Able to summarise data into information and communicate a story to managers
- Strong presentation skills, experience of training.
- Strong interpersonal and communication skills
- Experience in working in a busy HR environment
- Experience of dealing with complex pay issues
- Experience of managing HR Systems
- Experience of preparing written information, reports and presenting information verbally
- Experience in managing a small to medium sized team
- Experience in delivery of a high-quality customer service