Private Referrals Co-ordinator

5 months ago

Lambeth, United Kingdom Swan Family Centres Limited Full time

**Main Objective**
- **Ensure the smooth running of the Private referral service by ensuring high standard of duties.**

**General**
- Proactively take ownership in developing own knowledge to understand the context of the work of the company and associated risks, challenges and priorities
- Maintain at all times strict confidentiality of information relating to any sensitive information
- Communicate information effectively using the correct channels;
- Ensure familiarisation and adherence with Swan Family’s policies and procedures at all times
- Meet obligations in respect of Health and Safety, primarily not putting self and others at risk of harm
- Carry out responsibilities effectively, accurately, promptly and in a well-organised way
- Observe and work to the Swan Family’s Core Values
- Dispose of confidential paperwork appropriately using secure methods
- To uphold Swan Family’s core values, including treat all with respect. Swan Family operate as an anti-bullying organisation. Any abuse of this policy will be dealt with by disciplinary action, up to and including dismissal.

**Principal Duties**
- Working in partnership with Private Families and other external agencies.
- Monitor referrals coming in, liaise with office staff to set up and arrange contacts both for private referrals.
- Monitor reports and ensure they are sent to the relevant people in a timely manner
- Ensure data monitoring documents are updated and any issues identified are flagged with management, including Liverpool Cafcass data monitoring forms.
- Updating receipt logs/calendars where necessary
- The general ‘house-keeping’ of files, ensuring relevant documents are available and updating them when necessary.
- Sourcing information that can promote and support service delivery.
- Ensuring payments for private referrals are made on time and added to the relevant calendar.
- Take payment for private referrals and ensure receipt log is updated promptly.
- Working with centre managers to source room availability for private referrals in the centre.
- Setting up private referrals from completing meetings to setting up family files and facilitating contacts
- Quality assure reports from Swan Centres and private contact reports before submitting or sending to the relevant person.
- Flag any safeguarding concerns immediately to the relevant person.
- Managing the private referral inbox for Liverpool and ensuring queries are answered
- General administrative duties such as answering telephone calls within the office

**Performance Measurement**
- Meeting or exceeding deadlines and timeframes set for tasks and projects.
- Meeting or exceeding agreed Key Performance Indicators for specific projects, to be agreed prior to the project commencement date
- The jobholder’s commitment to, and success in, their Personal Development Plan
- Improvement in the quality and content of service provided
- Ability to cope with periods of high workload and prioritise tasks
- Contribution to the overall team effort
- Achievement of goals indicated in monthly performance reviews
- Achievement of all areas of minimum performance standards

**Strict Confidentiality**

Due to the nature of the information the job holder will be exposed to, it is essential that they maintain the highest level of confidentiality at all times. Failure to do so may result in disciplinary action, up to and including dismissal

**PERSON SPECIFICATION**

**KNOWLEDGE**

**The applicant will have**:
**DESIRABLE**

**ESSENTIAL**

a professional qualification in working with children or equivalentknowledge of child developmentknowledge of theories and practice relating to social work with children and familiesknowledge of current UK legislation relating to children and families.knowledge of child abuse, its manifestations, causes and consequencesknowledge of child protection practice and procedures**EXPERIENCE**

**The applicant should**:
**DESIRABLE**

**ESSENTIAL**

have experience of work with children and familieshave experience of supervised contact between children and familieshave extensive experience in report writing and preparing documentation for court**SKILLS**

**The applicant will have**:
**DESIRABLE**

**ESSENTIAL**

the ability to communicate clearly both orally and in writingexperience of it packages, including ms office and the willingness to learn new programsexcellent communication skills and the ability to relate to a wide range of peoplethe ability to organise his/her work effectively and manage others to do the samethe ability to work as part of a teamskills in direct work with childrenassessment skills relating to work with children and familiesskills in liaison and negotiation with other agencies and clientsstrong personal organisational skillsThe ability to prioritise their workload and work in high pressured environments.**ATTITUDES**

**The applicant must be**:
**DESIRABLE**

**ESSENTIAL**

committed to equal opportunity, anti-discriminatory and anti

  • Private Referrals Co-ordinator

    5 months ago

    Lambeth, United Kingdom Swan Family Centres Limited Full time

    **Main Objective** - **Ensure the smooth running of the Private referral service by ensuring high standard of duties.** **General** - Proactively take ownership in developing own knowledge to understand the context of the work of the company and associated risks, challenges and priorities - Maintain at all times strict confidentiality of information...

  • PMO (Transformation)

    5 months ago

    Lambeth, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with London Borough of Lambeth Council in relations to finding a PMO (Transformation) to start work ASAP! **Responsibilities** - The Project Support Officers covers a diverse range of activities within the TS Transformation Programme to support the delivery of a project or programme’s objectives. - The role is key to...

  • Projects Officer

    5 months ago

    Lambeth, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with London Borough of Lambeth Council in relations to finding a YOS Projects Officer to start work ASAP! **Responsibilities** - To carry out a project management role in relation to the Youth Offending Service (YOS). - This will include project managing the delivery of the YOS improvement programme plan, identify and...

  • Social Worker Child Protection

    2 months ago

    Lambeth, United Kingdom CV-Library Full time

    SW Locums need a compassionate and highly versatile, Qualified Social Worker with at least 5 years post qualified UK experience, preferably in a statutory setting. The role will be supporting families arriving from Ukraine and carry out safeguarding assessments You must be capable of being able to triage Safeguarding alerts effectively and refer families to...

  • Project Support Officer

    5 months ago

    Lambeth, United Kingdom SUPERCAR HIRE LIMITED Full time

    **Main purpose of post** The Technology Business Unit operates to Design, Deliver, Run and Maintain the technology solutions and services required for the Council to process business and deliver services to the residents of Lambeth. All functions work collaboratively to deliver effective end to end solutions and services. This role works within the...

  • Property Management Manager

    1 month ago

    Lambeth, United Kingdom Felicity J Lord Full time

    Embark on an exciting journey with haart Estate Agents, as a Property Management Manager. Experience the thrill of diverse challenges daily, while spearheading a team dedicated to surpassing expectations for landlords and tenants alike. We seek a proactive, upbeat, and ambitious leader to drive excellence in service delivery. Ref:...

  • PRS Access and Resettlement Worker

    3 weeks ago

    Lambeth, United Kingdom CV-Library Full time

    Central is currently recruiting for a PRS Access and Resettlement Worker, to work in the Lambeth area. The service provides tenancy related support to clients to help them access independent accommodation. The successful candidate will be required to work 37.5 hours per week, working Monday – Friday, 9AM – 5PM. Temporary cover is required for...

  • Learning Support Assistant

    5 months ago

    Lambeth, United Kingdom Clarus Education Full time

    **Learning Support Assistant - Permanent Contract!** **ROLE**:Learning Support Assistant - Secondary School **PAY**:£21,500 per annum (depending on experience) **WORKING HOURS**: 8.30am - 4.30pm (Monday - Friday term time only) **START**:ASAP **CONTRACT TYPE**:Permanent contract **LOCATION**:Lambeth As an independent co-educational boarding and day...

  • Teaching Assistant

    5 months ago

    Lambeth, United Kingdom Ortus Recruitment Full time

    **Teaching Assistant | Waterloo | £85 - £100 PAYE | Immediate Start** Ortus Recruitment are currently working alongside a highly regarded mainstream primary school in Waterloo, who are seeking an experienced and dedicated Teaching Assistant with a background in working with primary-aged children who have social, emotional and mental health (SEMH) needs....

  • Social Work Assistant

    5 months ago

    Lambeth, United Kingdom Sanctuary Health Full time

    Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.8/5 and over 500+ reviews have an exciting Locum opportunity available for an experienced Social Work Assistant to join a well-established service based in Lambeth. **Pay Rate**: £25.80 per hour (assignment rate) **Contract**:Locum, 3-Months **Benefits of...

  • Deputy Building Control Surveyor

    5 months ago

    Lambeth, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with Lambeth Council in relations to finding a Deputy Building Control Surveyor to start work ASAP! **Responsibilities** - To assist the Head of Building Control in the management of the Building Control Department and lead in respect of the technical site works in respect of the large projects within the borough. -...

  • Kitchen Porter

    5 months ago

    Lambeth, United Kingdom Novotel London Waterloo Full time

    Novotel London Waterloo with its 187 bedrooms, 6 meeting rooms, bar, restaurant and fitness & sauna is looking for an ambitious Kitchen Porter! Join our kitchen team and whatever your level of experience we will support you in making your career as a Kitchen Porter with us a success. In your role, you will be in charge of kitchen cleanliness as well as...

  • Qualified Senior Social Worker

    2 months ago

    Lambeth, United Kingdom CV-Library Full time

    We are looking for someone who is a Qualified Social Worker with the following experience: Manage social work caseload of more complex nature and with high levels of autonomy. Provide expert professional and technical advice to other Social Workers, managers, colleagues, and partners. Provide professional supervision of other Social Workers, supporting...

  • Principal Area Surveyor

    5 months ago

    Lambeth, United Kingdom Fox Morris Group Full time

    HYBRID WORKING Fox Morris are working with Lambeth Council in relations to finding a Principal Area Surveyor to start work ASAP! **Responsibilities** - To assist the Head of Building Control in the management of the Building Control Departments administrative processing, plan checking, and technical site works in respect to large projects within the...

  • Qualified Senior Social Worker

    1 month ago

    Lambeth, United Kingdom Remedy Social Work Full time

    We are looking for someone who is a Qualified Social Worker with the following experience:Manage social work caseload of more complex nature and with high levels of autonomy.Provide expert professional and technical advice to other Social Workers, managers, colleagues, and partners.Provide professional supervision of other Social Workers, supporting caseload...

  • Carpenter Multi

    5 months ago

    Lambeth, United Kingdom Fortem Solutions Ltd Full time

    **The Role** **Benefits**: - Company van provided for work purposes - 21 days annual leave + bank holidays & your birthday off (or the nearest Friday/Monday, if it falls on a weekend) - Pay review every January - 26 weeks full pay maternity leave - 8 weeks full pay paternity leave - Discounted gym memberships at national and local gyms - Up to £3,000...

  • Floor Layer

    5 months ago

    Lambeth, United Kingdom Fortem Solutions Ltd Full time

    **The Role** Due to continuous success here at Fortem, we are currently seeking a Floor Layer to join our Lambeth Housing contract. This is a great opportunity to join a highly successful and expanding business. Benefits: - Company van provided for work purposes - 24 days annual leave + bank holidays & your birthday off - Eligibility to bonus scheme - Pay...

  • Senior Social Work Professional

    2 months ago

    Lambeth, United Kingdom Remedy Social Work Full time

    Job Title: Qualified Senior Social WorkerWe are seeking a highly skilled and experienced Qualified Senior Social Worker to join our team. As a Senior Social Worker, you will be responsible for managing a complex caseload with high levels of autonomy, providing expert professional and technical advice to colleagues and partners, and supervising other Social...

  • Supervisor

    5 months ago

    Lambeth, United Kingdom Fortem Solutions Ltd Full time

    **The Role** We have an exciting opportunity for an experienced & motivated Supervisor to join our Fortem team, based in South London supporting our Lambeth contract. This role will be for some new planned works so we have positions available for both our Disrepair and D&M teams. This is a permanent position ideal for someone who is confident, driven and...

  • Damp & Mould Operative

    5 months ago

    Lambeth, United Kingdom Fortem Solutions Ltd Full time

    **The Role** Due to continuous success here at Fortem, we are currently recruiting for a Damp & Mould Operative to join our Lambeth contract in London. This is a great permanent opportunity to join a highly successful and expanding business and work within the Damp and Mould Specialist team of 5. Benefits include Company van provided for work purposes 25...