Cleaning & Support Services Manager

2 weeks ago


Suffolk, United Kingdom The Recruitment Co Full time

The Recruitment Co are currently recruiting for an experienced Cleaning & Support Services Manager to work for one of our clients in one of their prestigious pharmaceutical contracts.
You will be responsible for management of the day-to-day delivery of soft, handy man/technical & support services and working closely with the clients on site facilities manager & maintenance team. This also includes the effective delivery and monitoring ofplanned preventative maintenance programs, statutory compliance and contract management for outsourced provisions and responding to the 'reactive' needs of the client.

**Salary**: £38,000
Holidays: 25 + Bank Holidays
Hours: Monday-Friday, 8-4. You must be flexible to work outside of these hours, as and when, to accommodate business needs
- Laptop
- Mobile
- Peoples Pension
Role Responsibilities
- Operational, financial and staff management responsibility
- Interface with suppliers and subcontractors to deliver results against established KPI's & issue resolution
- Budget management
- Ensure statutory compliance for the account
- Managing performance of in-house and out-sourced services to agreed service levels
- Quality and performance management of all services including monthly performance reporting and maintenance of the site document and the client CAFAM system
- Manage relationships with key stakeholders, through regular communication and formal review meetings
- Sufficient and relevant previous management experience in a facilities management delivery environment as a service provider
- Knowledge, understanding and interest in the principles of facilities management
- Managing Relationships
- Demonstrable experience of interfacing with suppliers and subcontractors to deliver results as measured against established KPI's with confident and successful issue resolution
- Finance & Commercial Management
- Demonstrable experience in controlling costs
- Experience and knowledge of the management of purchasing and invoicing processes
- Experience of managing 3rd party budgets
- Demonstrable knowledge of existing Health and Safety legislation and Regulations and their applicability to facilities management
- Performance Management and Contract Governance
- Knowledge and capability to report on and analyse performance results, creating and implementing corrective action plans where required
- Knowledge and experience of managing change and proactive procurement of additional service solutions
IOSH Managing Safety or equivalent qualification is essential
FM qualification - BIFM or equivalent is desirable
Thanks
The Recruitment Co
CP Durham

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.



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