Operational Support Grade

7 months ago

Market Drayton, United Kingdom Ministry of Justice Full time

Salary 1
- £25,626

Number of jobs available 1
- 4

Detail of reserve list 1
- 12 Months

Region 1
- West Midlands

City/Town 1
- Market Drayton

Building/Site 1
- HMYOI Stoke Heath, TF9 2JL

Grade 1
- AA

Organisation Grade for HMPPS 1
- Band 2

Post Type 1
- Permanent

Working Pattern 1
- Full Time, Part Time, Part Time/Job Share, Flexible Working

Role Type 1
- Operational Delivery, Operational Support Grade

Job description 1

**Life as an OSG**

As part of our prison support team, your work will be varied and help to keep the prison moving.

This is an active role where you’ll be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts.

You will not always be in contact with prisoners, it depends on the prison you work in. You’ll have full training and a supportive team by your side.

Your job can include:
**Gate duties**
- ensuring the secure entry and exit of staff, visitors, vehicles
- carrying out searches of staff, prisoners, visitors and vehicles
- walking around the prison site to escort vehicles and contractors
- issuing and collecting staff keys and radios
- walking around the prison site patrolling and searching perimeter fence areas

**Control room**
- operating the prison radio system
- monitoring CCTV, ensuring all suspicious activities are reported

**Visits**
- welcoming visitors on their arrival
- escorting them if needed

**Correspondence**
- monitoring and logging mail coming into the prison
- reporting any contraband items, preserving evidence where needed

**Night duties**
- ensuring cell doors are locked and all prisoners are safely accounted for

**Reception**
- photographing prisoners
- processing prisoners’ property and parcels coming into the prison

**Prisoner supervision**
- sometimes supervising prisoners
- exchanging clothing and property
- helping prison officers escort prisoners around the prison

**Food delivery**
- walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle

**Driving duties**
- transporting prisoners and their escorts to their destination
- collecting mail from the local sorting office, which may involve lifting heavy sacks

**Phone calls**
- monitoring the prison’s Personal Identification Number (PIN) phone system
- maintaining the log of PIN phone requests from prisoners
- completing relevant records

**Procedures and protocol**
- understanding and conforming to national and local policies, responding appropriately to incidents and emergencies

You don’t need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all, teamwork.

**National - **£25,626**

The salary figures quoted are for a 37 hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening and weekend shifts.

**In addition to your base pay, you will receive**:

- annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
- 9 days bank, public and privilege holidays
- access to a paid Level 2 apprenticeship in customer service
- access to the generous Civil Service pension scheme
- season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

**Hours**

You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please

**How to apply**

**Stage 1**
- ** Tell us about yourself**
- ** Take a short online test**
You don’t need to be a gamer to do well on this test. We’re just looking for your natural ability to succeed in the role.

Before you take the test, you will have the opportunity to practice and prepare for the real test. You will receive information and a link to access this and the actual test once you apply.

**Stage 2**

If you pass the test, we’ll invite you for an interview.

At the interview we will assess you against the following **Success Profile** behaviours
- Communicating and Influencing
- Delivering at Pace
- Managing a Quality Service
- Working Together

The interview will be of a blended nature consisting of behaviours and experience. It will provide the ideal opportunity to tell us more about yourself, your work history or personal experiences, so we can get to know you better and assess how you will be suited to prison work. Your Strengths will also be assessed at interview, but these are not shared in advance.

**Success Profiles**

For more informati

  • General Operative

    7 months ago

    Market Drayton, United Kingdom Image on Food Limited Full time

    We are proud to be one of the leading gingerbread manufacturers in the UK through our brands Original Biscuit Bakers and Billingtons Gingerbread. A family run business since 1987, we supply the world with hand iced gingerbread creations and award winning heritage gingerbread. **Role**: General Operative **Shifts available**: Monday to Friday **Night Shift...

  • General Operative

    6 months ago

    Market Drayton, United Kingdom Image on Food Limited Full time

    We are proud to be one of the leading gingerbread manufacturers in the UK through our brands Original Biscuit Bakers and Billingtons Gingerbread. A family run business since 1987, we supply the world with hand iced gingerbread creations and award winning heritage gingerbread. **Role**: General Operative **Shifts available**: Monday to Friday **Night Shift...

  • Culinary Support Staff

    2 weeks ago

    Market Drayton, Shropshire, United Kingdom Shire Services Full time

    Catering Assistant RoleWe are recruiting a skilled and enthusiastic catering assistant to join our team in a dynamic school kitchen environment.Key Duties:Driving and loading/unloading food from vehiclesPreparing a variety of meals for studentsDelivering excellent customer serviceMaintaining a clean and hygienic kitchen environmentA valid driving license,...

  • Operations Support Technician

    3 days ago

    Market Drayton, Shropshire, United Kingdom Pioneer Selection Full time

    Job OverviewWe are seeking a highly skilled Site Services Engineer to join our team in Telford. As a key member of our operations team, you will play a critical role in ensuring the smooth running of our site infrastructure and equipment.Key Responsibilities:Support the maintenance and repair of site facilities and equipment.Troubleshoot and resolve issues...

  • Transport Operations Support Administrator

    7 months ago

    Market Drayton, United Kingdom Culina Logistics Full time

    Company Description Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued, challenged, and inspired! **Job...

  • Food Service Support Worker

    6 days ago

    Market Drayton, Shropshire, United Kingdom Shire Services Full time

    Job Title: Enthusiastic Kitchen AssistantWe are looking for a skilled kitchen assistant to work in a busy school environment.Main Responsibilities:Drive, load and deliver foodCook mealsProvide dining room serviceMaintain kitchen cleanlinessThe ideal candidate will have a valid driving license and access to a vehicle, with business use car insurance also...

  • Support Services Administration(Ssa)

    6 months ago

    Market Drayton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 325542**Salary**: - £21,355- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time**Number of jobs available**: -...

  • Maintenance Technician

    2 weeks ago

    Market Drayton, Shropshire, United Kingdom CV Library Full time

    As a Müller Engineer, you'll play a key role in maintaining our production lines and equipment.Key Responsibilities:Assisting teams with routine inspections and maintenance.Contributing to key operations initiatives to improve efficiency.Our Müller team prides itself on offering excellent benefits, including bonus, holidays, pension, life assurance, and a...

  • Engineering Professional

    2 weeks ago

    Market Drayton, Shropshire, United Kingdom Unternehmensgruppe Theo Müller Full time

    Müller offers a unique opportunity to develop a long-term career in engineering.We are recruiting for the next intake of apprentices for our Yogurt & Desserts business with a starting date in August 2025.The apprenticeship combines technical skills training, academic study, and work-based learning. You will rotate through our three MYD sites during your...

  • Kitchen Assistant Professional

    2 weeks ago

    Market Drayton, Shropshire, United Kingdom Shire Services Full time

    Kitchen Assistant OpportunityShire Services is looking for a reliable and motivated kitchen assistant to support our catering team in a busy school setting.Main Responsibilities:Loading and delivering food to schoolsPreparing healthy meals for studentsProviding exceptional customer serviceEnsuring the highest standards of kitchen cleanlinessTo be successful...

  • Apprentice Training Program

    2 weeks ago

    Market Drayton, Shropshire, United Kingdom Unternehmensgruppe Theo Müller Full time

    Become an integral part of Unternehmensgruppe Theo Müller as an Engineering Apprentice and start building a successful career.This role offers a comprehensive apprenticeship combining theoretical knowledge with practical experience.You'll join our dynamic team, working on various projects across our three MYD sites.**Salary and Benefits:We offer a...

  • Manufacturing Career Development

    2 weeks ago

    Market Drayton, Shropshire, United Kingdom Unternehmensgruppe Theo Müller Full time

    Are you passionate about Engineering and eager to start your career with a leading employer?We're seeking motivated individuals to join our apprenticeship program for the next intake in August 2025.As an Engineering Apprentice, you'll receive comprehensive training in both technical skills and academic studies.**Key Benefits:**Competitive salary ranging from...

  • Production Operative

    4 weeks ago

    Market Drayton, United Kingdom Staffline Branches Full time

    Staffline is recruiting for a Food Production Operative to work for our client based in Market Drayton.The rate of pay is from £11.77 - £15.00 per hr Overtime is available at this site and paid at £17.16 - £22.50 per hour.This is a full-time role working shifts 4 on 4 off, the hours of work are: - Days 6am to 6pm - Nights 6pm to 6am No previous...

  • Line Operator

    6 months ago

    Market Drayton, United Kingdom Compleat Food Group Full time

    Job Advert **Job Title**: Line Operator **Company**: The Compleat Food Group **Location**: Palethorpes Bakery, Market Drayton, TF9 3AL **Salary**: £13.00p/h **About Us**:At The Compleat Food Group, we're always raising the savoury bar and crafting delicious savoury foods and perfect pies that delight taste buds across the nation. Based at our...

  • Production Operative

    6 months ago

    Market Drayton, United Kingdom Hired-Online Full time

    **Warehouse Operatives Market Drayton** Working Hours: Sunday - Thursday AM/PM And Night Shifts Available - £11.44 - £11.69 p/hr - 24/7 on-site support - Career progression opportunities - Temp to Perm opportunities - Long term work - Modern Facilities - Immediate Starts **The role of Warehouse Operative**: - Picking and packing - Loading & Unloading...

  • Laboratory Technician Development Program

    3 weeks ago

    Market Drayton, Shropshire, United Kingdom Müller Full time

    As a Laboratory Technician Apprentice at Müller Yogurt & Desserts, you will embark on an exciting journey of learning and growth. Our company overview highlights our commitment to empowering personal drive and ambition, creating success stories through bold actions, focus on the future, and encouraging people to excel.Job OverviewDevelop skills in...

  • Line Operatives

    6 months ago

    Market Drayton, United Kingdom Compleat Food Group Full time

    Job Advert **Job Title: Line Operatives** **Company: Palethorpes Bakery, Market Drayton** **Pay Rate: £12.75 - £14.00 per hour** **Overtime Available: Paid at time and a half** **Shift Pattern: Night Shifts 18:00pm to 06:00am 4 on 4 off** **You do not need previous experience, as we will give you all the training and support you need to...

  • Warehouse Operatives

    6 months ago

    Market Drayton, United Kingdom Hired-Online Full time

    **Warehouse Operatives Market Drayton** Working Hours: Sunday - Thursday AM/PM And Night Shifts Available - Pay rate: £11.44 - £11.69 p/hr - 24/7 on-site support - Career progression opportunities - Temp to Perm opportunities - Long term work - Modern Facilities - Immediate Starts **The role of Warehouse Operative**: - Picking and packing - Loading &...

  • Machine Operator

    7 months ago

    Market Drayton, United Kingdom Compleat Food Group Full time

    Job Advert **Job Title**: Machine Operator **Company**: The Compleat Food Group **Location**: Palethorpes Bakery, Market Drayton, TF9 3AL **Salary**: £13.00p/h **Hours**: 6am-6pm (4on4off) **About Us**:At The Compleat Food Group, we're always raising the savoury bar and crafting delicious savoury foods and perfect pies that delight taste buds across...

  • Line Operator

    7 months ago

    Market Drayton, United Kingdom Compleat Food Group Full time

    Job Advert **Job Title**: Line Operator **Company**: The Compleat Food Group **Location**: Palethorpe's Bakery, Market Drayton, TF9 3AL **Salary**: £13.00p/h **About Us**:At The Compleat Food Group, we're always raising the savoury bar and crafting delicious pies and sausage rolls that delight taste buds across the nation. Based at our Palethorpe's...