Administrative Officer

2 weeks ago


Belfast, United Kingdom Brook Street Full time

**Position**: Administrative Officer

**Location**: Belfast

**Salary**: £ 12.84 per hour

**Contract**: Temporary, 6 with the possibility of extension

**Working Days**: Full Time, Monday to Saturday, working only 5 days on a rota. AHW: required to work 17 Saturdays per year.

**Hours**: 7:45 to 15:45/9:00 to 17:00 and Tuesdays and Wednesdays: 10:00 to 18:00 - must be flexible to adjust to shift patterns or shift end times that may change at short notice (24 hours or less).

**Key responsibilities**:

- Interviewing customers
- Enrolling customer bio-metrics
- Dealing with sensitive information and safeguarding
- Triaging activity
- Updating IT systems
- Digitising documents
- Moving/tracking passports

**Required skills**:

- Customer service
- Excellent organisation
- Office experience
- Team work and working independently
- Proficient in IT - Excel and Outlook
- Excellent time management
- A positive approach
- Flexibility, adapting to the needs of the team
- Strong communication and writing skills

**Training provided**:

- No block holidays during the 4-week training period - all pre-booked leave needs to be declared upfront to be authorised by the client
- Complete virtual training and in-person training: end-to-end process training, atlas and taking bio-metrics 1-1.

Amenities:

- Belfast city centre/ public transport
- Kitchen & breakout rooms
- Lifts

**You will be required to undertake security clearance for these roles, and it is imperative that you hold a valid passport and be able to provide two proofs of current address and a proof of national insurance document.**

Start dates will be confirmed once we have had clearance back.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.



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