Branch Assistant

2 months ago


StocktononTees, United Kingdom Nu-Stock – SBD Full time

EPW1_

**JOB TITLE**:Branch Assistant

**LOCATION**:Stockton-on-Tees

**HOURS**:42 hours per week, Monday to Friday, 2 Saturdays per month
- **This role is predominantly driving, therefore a full driving license is required**

**Who are we?**

Our 4 trade counter branches are located primarily in the North East, all supplying plastic building products to the trade. As part of the Epwin Group Plc, an industry-known figure, NuStock is proud to be part of a much larger family of successful businesses.

Our branches are a busy and thriving environment where we put our customers at the core of everything we do. We’re looking for a new member of the team who can deliver exceptional customer service with a spring in their step and a smile on their face.

We always ensure that each new member of our team receives a thorough induction, ensuring you get to know all areas of our business, the job role, and our wide range of products. With a blend of both hands-on and digital e-learning modules, we’re committed to supporting your career development. We also fully support those who wish to obtain formal qualifications through the Apprenticeship Scheme, with on the job learning available.

**Our trade counters**

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

**The role of a Branch Assistant**:

- Works together with the team to provide excellent customer service.
- Help maintain high standards within the trade counter area and warehouse.
- Has a can-do/will-do attitude and able to work within a small team.
- Assist with health and safety compliance.
- Is competent with multi-drop deliveries.
- Work with the Branch Manager and the rest of the team to achieve branch performance targets.
- Provide cover in the branch when required.

**Our ideal Branch Assistant**:

- Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
- Be versatile and prepared to assist in all aspects of running the branch.
- ** Must have a full valid driving license.** A forklift truck license would be preferable but if not, training will be provided.
- Previous experience in a driving role would be advantageous.
- Good organisational skills and be IT literate.
- Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided
- Previous driving experience

**What you’ll get**
- 24 days annual leave, plus statutory bank holidays.
- Company pension.
- Generous staff discount.
- The chance to join a vibrant, progressive company that looks after their people.
- The opportunity to voice your ideas and help shape the future of the business.
- Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
- Enrolment within “Lifeworks” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
- Monthly awards where our people are recognised for outstanding contributions.
- On the job and on-line training. We invest in our people.


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