Senior Tenant Liaison Worker

5 months ago

Glasgow, United Kingdom Right There Full time

We are recruiting for a SeniorTenant Liaison Worker to join our Short Term Housing Glasgow programme.

Short Term Housing Glasgow programme provides support in 2 ways:
**Temporary Furnished Flats**: Through the provision of temporary furnished accommodation within the Private Rented Sector and providing a high-quality support programme for homeless households.

**Rent Deposit**: Through facilitating access to accommodation within the Private Rented Sector and providing a high-quality support programme for (at risk of) homeless households
- **Right There is a charity working to prevent people becoming homeless and separated from their loved ones.**_
- **We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.**_
- **Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.**_

**Main duties and responsibilities will include**:

- Ensuring all referrals to the service are assessed and progressed in line with service specification.
- Ensuring occupancy levels are maintained through efficient allocation and void management of properties.
- Liaison with external agencies such as Community Homeless teams, Housing Benefit and Council Tax teams, landlords, support providers, health services, local authority and other agencies as required.
- Ensuring that contractual obligations and the individual needs of those who we support are met by maintaining a system of regular support.
- Ensuring risk assessments are completed and updated.
- Arranging and facilitating regular support and supervision sessions with your team members, utilising best practice in performance management to ensure staff are supported to undertake their roles.
- Completing yearly appraisals and personal development plans with your staff team.
- Ensure a safe system of work is in place for staff who are working outside office hours and in lone working situations.

Full details can be found in the Job & Person Specification on our website.

**What we expect from you**

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re ideally looking for you to be qualified to SVQ level 2 Social Services and Healthcare (Health and Social Care) or SCQF equivalent or have an appropriate Housing qualification, or be willing to work towards this.

We'd love you to have gained similar experience however if you feel that you can demonstrate leadership skills and the skills and behaviours required for the role, we would love to hear from you.

**What you can expect from us**

We value our staff as our greatest asset and will provide the following working conditions:

- The post holder will report to the Service Manager.
- Your normal working hours are 35 per week, worked Monday to Friday.
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
- Life Insurance from day one
- Cycle to work scheme
- Option to purchase and sell annual leave
- Ongoing learning and development

**Interested in applying?**

**Thanks and good luck**

**Job Types**: Full-time, Permanent

Pay: £26,036.00-£28,571.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: Hybrid remote in Glasgow, G51 2JA

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