Customer Sales Representative

2 weeks ago


Antrim, United Kingdom W&G Baird Full time

**Job Overview**:
**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Representative. As a Customer Sales Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer service.**

**Duties**:

- Handle customer inquiries, complaints, and requests in a professional and timely manner**:

- Maintain accurate records of customer interactions and transactions**:

- Collaborate with other team members to resolve customer issues effectively**:

- Identify opportunities to upsell or cross-sell products and services to customers**:

- Stay up-to-date with product knowledge to provide accurate information to customers**:

- Process orders and estimate inquiries according to company policies**

**Skills**:

- Excellent communication skills, both verbal and written**:

- Strong problem-solving abilities to address customer concerns effectively**:

- Exceptional interpersonal skills to build rapport with customers**:

- Ability to multitask and prioritise tasks in a fast-paced environment**:

- Proficient computer skills, and experience with Microsoft Office Suite**:

- Attention to detail and accuracy in handling customer information**:

- Ability to remain calm and composed under pressure**

**We offer competitive compensation, opportunities for growth within the company, and a supportive work environment. If you are passionate about providing exceptional customer service and have the skills required for this role, we would love to hear from you.**

**Job Types**: Full-time, Permanent

**Salary**: Up to £29,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company car
- Company pension
- Cycle to work scheme
- Flexitime
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 05/04/2024
Reference ID: CSR/03/24


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