Marketing Assistant

5 months ago


Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

***

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
The Marketing Assistant is a key member of the Marketing Team, supporting the delivery of the Service’s marketing strategy.

The post holder will assist with promotional activities, Social media, market research, production of service material and distribution of this, stakeholder communications and work across all teams to deliver the strategy objectives.

**Main duties of the job**:
You will be required to assist in developing, promoting and improving the Wellbeing Service under the direction of the Marketing Lead.

You must have excellent administrative skills and have excellent communication skills both written and verbal. You must show previous experience of use of social media and have an excellent attention to detail. You must also have a high degree of initiative and be able to promote ideas for continuous improvement.

Located in Hellesdon Hospital, Norwich (also working from home) The hours of work will be by 9am to 5pm.

Here at Wellbeing we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

**Working for our organisation**:
**Our Vision**:To improve all aspects of people’s lives in the community of Norfolk and Waveney through a service that people feel proud to be part of.***

**Our Mission**:To be a locally and nationally recognised and well-respected Talking Therapies service, that champions the bio-psycho-social model of health and wellbeing and holds the people of Norfolk and Waveney at the heart of everything we do.

**Core Principles/Values**:

- Creating an environment of respect, honesty, curiosity, learning, inclusivity and compassion
- Facilitate opportunities for the people of Norfolk and Waveney, including marginalised groups, to be involved in developing all aspects of our service.
- Create and utilise best practice
- Embracing staff and client experience, insight and data/information to inform all quality improvement
- Caring about everyone’s experience of the service.

**Detailed job description and main responsibilities**:
**DU**T**IES AND RESPONSIBILITIES**

***Wellbeing blog**:Content writing, planning and production of blogs.

***Social media**: Using the social media platform Buffer and design site Canva - Schedule our events and workshops, national campaigns and research and share relevant media stories.

**Social media advertising**: Creating advertising and placing adverts/sponsored advertising on Facebook and Instagram.

***Marketing material production, updates, dispatch and print runs**:Liaise with external designers for new material to be commissioned. Managing stock takes and forecasting stock requirements. Placing orders on Oracle, ensuring appropriate delivery and keeping finance records up to date. Liaising with key stakeholders regarding marketing material and replenishing this as required.

***Workshops**: Promotion, taking enquires, following up and collecting workshop evaluation/data to record and analyse.

**Analyse statistics** from google analytics and social media to produce detailed reports which guide future marketing decisions.

**Staff Newsletter**: Collate information and create content to produce staff newsletter.

**Wellbeing Service Communications**: Produce as required to key external stakeholders.

**Events**: Liaise with all teams to plan events, ensuring all marketing equipment and information is provided.

**Translations**: Order and provide all InDesign files to translation services for all translation requests. Ensuring all files are updated with document control.

**Feedback/Case Studies**: Collating service user feedback for our website, marketing material, press releases and Wellbein


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