IT Technical Support Apprenticeship

3 weeks ago


Southampton, United Kingdom Intequal Full time

**Vacancy Overview**:
An exciting IT entry position role covering both IT projects and IT support. The apprentice will be involved in the roll-out of IT projects across the business including hardware installations. And also IT support for end users across the business IT estate,including software support and infrastructure maintenance.

**Working Week**:
Monday to Friday 8.00 - 17.00

**Weekly Wage**:
£200

**Detailed Job Description**:
This is an exciting and varied role for anybody looking to kickstart their IT career. Working across the whole on the IT estate, there is the opportunity to be a fundamental and pivotal part of the IT projects as they are rolled out and also offer IT supportalongside the IT manager.
The role offers both hardware and software support exposure, meaning the successful apprentice will develop the core principle skills for both disciplines in IT and Infrastructure.
The role can be demanding and no two days are same, but you will be fully supported by the experienced IT manager you work alongside and also the expert trainers and skills coaches from the apprenticeship provider.
Some of the IT Support activities daily will be, but not limited to;
1) First line support
3) Helping with day to day running of IT systems
4) Support the various departments across the group of businesses with all IT aspects
5) Ad hoc projects reporting to the Group IT Manager

**Skills Required**:
**Personal Qualities**:
1) Good customer services skills
2) Attention to detail
3) Ability to work under pressure
4) Adhere to tight deadlines and prioritising workload
5) Keen interest in the future of IT


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