Ward Clerk/support Assistant

2 weeks ago


Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

Be the front of house representation for the named ward, to meet and greet patients and their families upon arrival demonstrating hospital CARE values at all times. To present a professional image at all times to ensure that good communication and customer service is maintained with all patients and colleagues

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

**Our values**: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

The successful post holder will have the ability to perform complex administrative functions and will be responsible for receiving patients and visitors attending outpatient clinics taking ownership of escalated administrative issues where appropriate.

The ward clerk works in close partnership with medical, nursing and secretarial staff to ensure the smooth running of the paediatric day case unit.



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