Student Receptionist

Provide an excellent Student Reception service for our staff and students;
- Support the reception service when required, including greeting visitors to the Academy and ensuring relevant safeguarding checks are made;
- Dealing with general enquiries face to face or by telephone; taking messages or referring matters to the appropriate person;
- Be responsible for maintaining and developing the student reception and reception area, ensuring the visual displays best promote and communicate the activities and ethos of the academy;
- Assist in maintaining student records ensuring contents & databases are up-to-date and relevant, and assist in the annual archive process;
- Assist with student welfare duties, looking after sick students, liaising with parents / carers and relevant staff, dealing with complex student matters, investigate and resolve any queries from student and or parents;
- Willingness to be a qualified First Aider to support the Academy in First Aids;
- Work effectively as part of the office / admin team providing administrative support for a wide range of administration tasks as directed;
- Prepare post for posting, franking letters where necessary;
- Provide general administrative support e.g. photocopying, filing, faxing, complete standard forms, respond to routine correspondence, word processing etc
- Undertaking any other duties, which may reasonably be regarded as within the nature of the duties and responsibilities / grade of the post.
- Manage lost property and confiscated items ensuring the correct procedure is followed to return items;
- Administrating student medications, following and implementing the process by working alongside Year Leaders or discussing with parents / students to ensure accuracy and safety;
- Managing the allocation of detentions for students and communicating these to parents;
- Supporting the Academy Attendance team with the chasing of registers.