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Housekeeper

2 months ago

Crawley, United Kingdom Axcel Hospitality Gatwick Limited Full time

**Responsible for Housekeeping**:
To control stock levels of products and linen. Supervise and control the cleaning and servicing of all bedrooms, corridors, back of house and public areas.

**Main Duties**:

- Enters and prepares the room for cleaning.
- Dusts the room and furniture.
- Replenishes guestroom and bath supplies.
- Cleans the bathroom.
- Cleans the closet.
- Vacuums and racks the carpet.
- Checks and secures the rooms.
- Replenish amenities according to the operational standards.
- Deliver and retrieve items on loan to guests e.g. iron and ironing boards
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
- Cleans guest bathroom/bedrooM/Floor corridor.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Empty trash containers and ashtrays.
- Remove all dirty terry and replace with the clean par to the designated layout.
- Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
- Replace facial, toilet tissue and bathroom amenities in correct amount and location.

**Salary**: £10.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Crawley, RH11 0PQ: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: One location

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