Account Executive, Client Services

5 months ago

London, United Kingdom Influencer Full time

**Who are we?**

We are the originators of influencer marketing.

Influencer is an agency built at the intersection of creativity, data, and technology with a unique ‘people power & platform power’ approach.

From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience.

Campaigns are underpinned by Influencer’s game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world’s leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta.

We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the ‘True Human Influence’ movement; on a mission for creator campaigns to be judged in the same way as other media activations - underpinned by measurement partners such as ThisThat, Neilsen, and Relative Insight.

Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - they work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences.

**What are we looking for?**

In this exciting role, you will be working within the Client Services team.

**Roles & Responsibilities**:

- Support with the day-to-day management of creator and branded content campaigns, with a focus on key social platforms including Instagram & TikTok.
- Reviewing creator content to ensure it meets campaign briefing requirements and expectations.
- Expert knowledge of the creator community.
- Responsible for building and nurturing relationships with creators, and managing comms with creators and talent management agencies.
- Support the campaigns team with strategic creator research, vetting, sourcing and outreach ensuring relevancy and diversity.
- Oversee and manage campaigns via our platform, Waves, including brief & content uploads and creator payments.
- Ensuring all campaigns are set up correctly across platforms including TTCM and Monday.
- Supporting Account Managers and Senior Account Managers with daily campaign statuses and updates.
- Work on end-of-campaign reports alongside Account Managers and Senior Account Managers to ensure we exceed client expectations.
- Support with partner events and workshop initiatives.

**Experience**:

- Passion for creators and very familiar with platforms such as TikTok and Instagram.
- Experience being organised and meticulous about meeting deadlines with excellent attention to detail
- High energy and ability to multitask, with a real ability to quickly prioritise across several projects
- A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others
- Able to build strong rapport and relationships both internally and externally
- The ability to remain calm under pressure
- Not afraid to roll the sleeves up and get involved with day-to-day tasks when required
- Strong negotiation, presentation, and communication skills

**(some of our) Benefits & Perks**:

- Career Framework approach to levelling, ensuring our compensation and progression is competitive
- 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs)
- Office first hybrid approach with 3 days in our London HQ
- Standard working hours are 9am - 5pm (Flexibility outside of core hours of 10am - 4pm) & 4pm finishes on a Friday
- Private Healthcare through Vitality
- Wellbeing support through Vitality including EAP & Mental Health cover
- Yearly tenure celebrations
- Cycle to work scheme
- Company wide offsites, seasonal celebrations and events
- In office snacks & monthly lunches

At Influencer, we’re committed to cultivating an environment that promotes diversity, equity, and inclusion. We promote DEI in our workplace and are a global community that believes our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work every day, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. Diversity, Equity & Inclusion are embedded into everything we do at Influencer and is a part of our c

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