Reception Supervisor

4 weeks ago

Newcastle upon Tyne, United Kingdom Melia Hotels International Full time

**_“The world is yours with Meliá”_**

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

**INNSiDE Newcastle**

A hotel with a great deal of personality in downtown Newcastle. One part history, one part avant-garde, a vibrant combination that is perfectly reflected in this unique urban hotel. Located on the city's historic quayside and with views of the River Tyne. A magnificent location and easy access, make it the ideal base for exploring everything that Newcastle has to offer.

***Salary package: £25,418 plus service charge **// Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**

**_Reception Supervisor_**_ (Maternity Cover - 12 months)_

**MAIN JOB PURPOSE**: To provide an efficient and courteous service to guests at all times

This role requires natural professionalism to ensure a seamless experience and with a desire to create a relaxed environment for our guests. You will work closely with your team and the other departments to ensure all team members are knowledgeable in the day-to-day business, events, VIP’s and special requests and are able to trust their instincts and use their initiative when making decisions around our guests needs.

You will be a confident supervisor and communicator with the ability to build strong rapports with a range of departments. Our Reception Supervisor will continually develop their expertise, support and help to build a team who are able to deliver the unexpected and coach them to maximise revenue with upselling opportunities.

**_Responsibilities will include, but are not limited to:_**
- To promote positive working relationships with the team members of the Rooms department, and with other departments such as Reservations, Finance, Housekeeping, and Maintenance.
- To perform duty manager shifts, which will involve being a first point of contact for associates and guests, communicating effectively between departments, and maintaining the health and safety of the daily operation.
- To actively promote a safe working environment on a day-to-day basis, ensuring associates are adhering to health and safety policies and procedures
- To be actively involved in all Rooms promotions, internally and externally and ensure good communication within the Hotel.
- To ensure the Front Office Team are fully aware and briefed of all promotional activity within the Food and Beverage outlets and actively informing guests on arrival.

**_What are we looking for?_**
- Experience in a related activity in the hospitality sector.
- Fluency in English, additional language would be a plus.
- Knowledge of the Opera system

**Because belonging to the great Meliá family is being VIP**
- **Competitive Salary**
- **Holidays**:28 days’ holiday including 8 public holidays _(pro-rata)_
- **Contributory pension scheme**
- **Discounted dental and health cover with HSF**
- **Personal Development**:programs designed to support your career right from the start, with unlimited access to online learning platform
- **High street discounts**:with Perks at Work

**At Meliá we are all VIP**

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, **VIP** **People.
- At Meliá Hotels International, we are committed _**_to_**_ _**_equal opportunities between women and men_**_ _in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally._
- We promote our commitment _to_ _**_equality and diversity_**_, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that_ _**_diversity and inclusion among our employees are essential for our success as a global company_**_._
- Additionally, we support the sustainable growth of our industry through_ _**_a socially responsible team_**_. In this sense, our motto is "_**_Towards a sustainable future, from a responsible present_**_". Thanks to all our collaborators, we make it possible._

If you want to be** “Very Inspiring People”**, follow us on:
**INSTAGRAM** **-** **TWITTER** **-** **LINKEDIN** **-** **INDEED** **-** **GLASSDOOR**

INDHOTEL

  • Reception Supervisor

    7 days ago

    Newcastle upon Tyne, United Kingdom The County Hotel Full time

    Reception is often the first point of contact for hotel guests. Taking responsibility for that initial welcome, the all-important first impressions and taking the opportunity to really get to know the guests and anticipate their needs. You must be self-motivated and a person who believes in delivering the best possible standards in guest service,...

  • Reception Team Leader/supervisor

    5 days ago

    Newcastle Upon Tyne, United Kingdom Fun Shack Full time

    **About Fun Shack**: Fun Shack is one of the North East’s premier indoor play centre providers, offering families an exciting and unforgettable play experience with some of the largest indoor adventure parks in Europe. Here at Fun Shack we aim to give our customers the bestpossible experience, through unparalleled facilities and amazing customer...

  • Reception Supervisor

    6 days ago

    Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

    To assist in the organisation of the activity, the deployment and supervision of staff on Main Reception Areas Trust wide, maintaining a level of efficiency to meet the needs of the Reception services To deputise for Reception Manager To support the Medical Examiners/Bereavement Services as required ,organising and managing the collection of death...

  • Reception Supervisor

    3 days ago

    Newcastle upon Tyne, United Kingdom Aimbridge Hospitality EMEA Full time

    **Job Ref**:INT15978 **Branch**:Hotel Indigo Newcastle **Location**:Hotel Indigo Newcastle, Newcastle **Salary/Benefits**:£10.50 per hour **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:Various - Includes evenings and weekends **Hours per week**:40 **Posted date**:08/01/2023 **Closing date**:23/02/2023 Who are we? Aimbridge EMEA...

  • Reception Supervisor(Maternity Cover)

    6 days ago

    Newcastle upon Tyne, United Kingdom Melia Hotels International Full time

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **INNSiDE Newcastle** A hotel with a great deal of...

  • Reception Supervisor

    1 week ago

    Newcastle upon Tyne, United Kingdom Melia Hotels International Full time

    “The world is yours with Meliá”  JoiningMeliá is to embark on a journey without borders because the possibilities ofgrowing and training here are endless. It is knowing that the world is yoursand that you can work in many countries. And all with the feeling that you arepart of a big family. INNSiDENewcastleA hotelwith a great deal of personality in...

  • Nights Supervisor

    18 hours ago

    Newcastle upon Tyne, United Kingdom Hotel Indigo Newcastle Full time

    As Nights Supervisor, you will be key to delivering a friendly and efficient service. You will work as part of a team to create a warm and welcoming atmosphere for all our guests and ensure they have a great experience, whilst supporting management to ensure a smooth service throughout the hotel. You will be instrumental in leading, coaching, mentoring, and...

  • Reception Supervisor

    1 month ago

    Kingston upon Thames, United Kingdom Fairhill Medical Practice Full time

    To oversee, support and manage reception and administrative staff as necessary in the smooth running of the GP Surgery. Be the main and first point of contact for the reception team and ensure effective communication within the reception team. Be the first point of contact for patient queries. Where individual staff members cannot resolve difficult...

  • Building Supervisor

    5 days ago

    Newcastle upon Tyne, United Kingdom PFM Ltd Full time

    Praxis Facilities Management, a fast growing and forward-thinking Facilities Management company, are currently seeking an experienced Building Supervisor to lead the management of one of our property, No. 1 St James Gate, Newcastle. **Main Duties** Front of House - Ensure all contractors have a valid permit to work, before commencing any works - Assist in...

  • Gallery Sales Supervisor

    4 days ago

    Newcastle upon Tyne, United Kingdom The Biscuit Factory Full time

    THE BISCUIT FACTORY Gallery Sales Supervisor REPORTING TO: Sales Manager HOURS: 37.5 hours/week Wednesday to Sunday 9.30-5 (with occasional additional hours for gallery events) CONTRACT: Initial fixed-term 6 month contract with option to extend or make permanent WAGE: £21,500 HOLIDAYS: 28 days BENEFITS: Pension scheme, staff discount, some flexible...

  • Nights Supervisor

    11 hours ago

    Newcastle upon Tyne, United Kingdom KE Hotels (Newcastle) Full time

     As NightsSupervisor, you will be key to delivering a friendly and efficient service. Youwill work as part of a team to create a warm and welcoming atmosphere for allour guests and ensure they have a great experience, whilst supportingmanagement to ensure a smooth service throughout the hotel.You will beinstrumental in leading, coaching, mentoring, and...

  • Gym Supervisor and Receptionist

    1 month ago

    Newcastle upon Tyne, United Kingdom BodyZone Ladies Fitness Full time

    Join Our Team at BodyZone Ladies Fitness - Where Women's Fitness Takes Center Stage! Are you a dedicated professional who is passionate about promoting women's fitness and well-being? If you're ready to take on a multi-faceted role that involves overseeing our ladies-only gym, providing exceptional customer service, driving membership sales, and ensuring a...

  • Bar and Restaurant Supervisor

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Leonardo Hotels Full time

    **Job Ref**:JI22604 **Branch**:Leonardo Hotel Newcastle **Location**:Leonardo Hotel Newcastle **Salary/Benefits**:Competitive Salary + Benefits **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:21/03/2024 **Closing date**:23/04/2024 Be Yourself - Be a Champion for Your Team - Be Leonardo You’ll be the backbone...

  • Food and Beverage Supervisor

    6 days ago

    Newcastle upon Tyne, United Kingdom Leonardo Hotels Full time

    **Job Ref**:JI22408 **Branch**:Leonardo Hotel Newcastle **Location**:Leonardo Hotel Newcastle **Salary/Benefits**:Competitive Salary + Benefits **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:05/03/2024 **Closing date**:07/04/2024 Be Yourself - Be a Champion for Your Team - Be Leonardo You’ll be the backbone...

  • Food and Beverage Supervisor

    5 days ago

    Newcastle upon Tyne, United Kingdom Leonardo Hotels Full time

    **Job Ref**:JI20044 **Branch**:Leonardo Hotel Newcastle **Location**:Leonardo Hotel Newcastle **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:26/07/2023 **Closing date**:04/08/2023 Be Yourself - Be a Champion for Your Team - Be Leonardo You’ll be the backbone of the team...

  • Bar and Restaurant Supervisor

    3 days ago

    Newcastle upon Tyne, United Kingdom Leonardo Hotels Full time

    **Job Ref**:JI23332 **Branch**:Leonardo Hotel Newcastle **Location**:Leonardo Hotel Newcastle **Salary/Benefits**:Competitive Salary + Benefits **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:30/05/2024 **Closing date**:02/07/2024 Be Yourself - Be a Champion for Your Team - Be Leonardo You’ll be the backbone...

  • Hospitality and Events Supervisor

    3 days ago

    Newcastle upon Tyne, United Kingdom Compass Group Full time

    **What you'll be doing**: Day to day you’ll be supporting the Conference and Events Manager in providing awesome customer service to our events clients in our busy and varied events department. You’ll be able to turn your hand to a simple sandwich lunch for 10 people, to a fancy dinner for 200 taking care to make every customer experience a great one. In...

  • Food and Beverage Supervisor

    7 days ago

    Newcastle upon Tyne, United Kingdom Leonardo Hotels Full time

    **Job Ref**:JI19984 **Branch**:Leonardo Hotel Newcastle **Location**:Leonardo Hotel Newcastle **Salary/Benefits**:Competitive Salary **Contract type**:Contract **Hours**:Part Time **Hours per week**:20 **Posted date**:23/07/2023 **Closing date**:25/08/2023 Be Yourself - Be a Champion for Your Team - Be Leonardo You’ll be the backbone of the team...

  • Facilities Supervisor

    1 month ago

    Newcastle upon Tyne, United Kingdom Acorn Recruitment Limited Full time

    Front of House Permanent Newcastle £25,000 - £27,500 Job description: We have a very exciting opportunity for an experienced Front of house at a prestigious property in Newcastle. This is a very exciting opportunity for a Front of House with a good understanding of Building Management. Main Duties Front of House - Ensure all contractors have a valid...

  • Food and Beverage Supervisor

    3 days ago

    Newcastle upon Tyne, United Kingdom Leonardo Hotels Full time

    **Job Ref**:JI19023 **Branch**:Leonardo Hotel Newcastle **Location**:Leonardo Hotel Newcastle **Salary/Benefits**:Competitive Salary **Contract type**:Permanent **Hours**:Full Time **Posted date**:05/05/2023 **Closing date**:04/06/2023 Be Yourself - Be a Champion for Your Team - Be Leonardo You’ll be the backbone of the team as Food Beverage...