Trainee Administrator
4 days ago
Collision Repair Group offers a fully mobile ADAS recalibration, coding and diagnostic service to our blue chip clients on a UK wide basis.
We are currently recruiting for an trainee administrator / scheduler to join the team at our Contact Centre / Head Office based in Hinckley, Leicestershire
The Role
You will be mentored and supported by a Scheduling Manager at all times and be a part of the central deployment team, engaging and supporting the field and digital operation teams to deliver excellence for our customers on a UK wide basis.
You will be required to liaise with our customers and technicians to ensure all work instructions are correctly scheduled, managed and completed within strict Service Level Agreements.
You will eventually own and manage your own work load and prioritise all daily duties efficiently and effectively on a consistent and relentless basis
This is a Monday to Friday office based role, ideally 8am-5pm
**Requirements**:
Working knowledge of Microsoft Office, especially Excel and Word, some knowledge of scheduling software would be beneficial
Excellent communication skills - both written and verbal
Customer service experience would be beneficial
You want to progress and can demonstrate your ambition both for yourself and the business
Attention to detail
Exacting standards for yourself and others
Deadline driven
High levels of energy with a 'can do' positive attitude at all times
Team player but capable of working on own initiative to fully understand implications of changes and effective working methods
Excellent organisation skills
**Benefits**:
In addition to a competitive salary, Collision Repair Group employees also receive
20 days Holidays plus all Bank Holidays annual leave per year
Contributory pension scheme with matched contributions of up to 6%
Discretionary bonus scheme
Learning, Training & Development opportunities
**Benefits**:
- Bonus scheme
- On-site parking
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
- No weekends
Work Location: One location
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