PMO & Performance Improvement Coordinator

4 weeks ago

Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

Due to retirement of the current post holder, we are seeking to recruit a PMO & Performance Improvement Coordinator.

The PMO & Performance Improvement Coordinator will work as part of a dynamic team responsible for delivery of the Trusts Transformation Portfolio, which will progress significant organisational change, including establishing new systems and ways of working, underpinning our five-year
strategy.

Working closely with Senior Responsible Owners, Programme and Project Managers for Transformation, the remit will involve supporting the coordination of key projects ensuring that timescales, project objectives, benefits and outcomes are achieved within agreed tolerances.

**The PMO & Performance Improvement Coordinator will**:

- produce high quality documentation, including reports, on behalf of the Directorate and trusts Transformation portfolio.
- provide comprehensive co-ordination support within the PMO and Performance Improvement functions.
- make informed decisions within the remit and responsibility of the post, ensuring that agreed standards and targets are met in accordance with Directorate, Trust and National standards.
- act as source of advice and guidance and point of contact for enquiries relevant to the PMO and Performance Improvement functions, liaising with internal colleagues and external organisations as necessary.
- contribute to the effective maintenance of data and records management systems used within the directorate.
- help develop, implement and monitor systems and processes regarding communication of relevant information to Trust staff and external stakeholders.
- help to ensure effective project governance is in place, developing and presenting a variety of documents and reports, developing plans, managing, and monitoring progress, risks and issues and providing stakeholder management and communications.
- ensure that standard project management methodologies are consistently applied.

At Yorkshire Ambulance Service, our vision is to be trusted as the best urgent and emergency care provider with the best people and partnerships, delivering the best outcomes for patients.

The NHS Operational Plan has set out six key priorities nationally to respond to the ongoing challenges presented by COVID-19, while also restoring services, meeting new care demands and tackling health inequalities. We also need to build on the innovation and learning we’ve experienced through the pandemic.

Across our region patient demand is presenting in different ways and the pandemic has also shone a spotlight on health and wider inequalities. We must also ensure we are positioned to deliver the highest standards of integrated care in a changing NHS infrastructure and commissioning landscape.

To achieve all this for our patients and to continue on our improvement journey, we have a business plan which will guide our response and progress and a key part of that plan is our work on transformation. The range of projects we need to deliver are significant in scale and complexity.
The PMO & Performance Improvement Coordinator will work as part of a dynamic team responsible for delivery of the Trusts Transformation Portfolio, which will progress significant organisational change, including establishing new systems and ways of working, underpinning our five-year strategy.

The role involves support for development of all aspects of the Trust’s PMO’s products and services but has a key focus on project delivery, assurance, standards, capabilities, and benefits realisation.

To support the implementation of common project, programme and portfolio management standards and associated tools and documentation, including project information systems, governance, business cases, benefits-led delivery planning, risk management and project reporting.

The PMO supports executive decision-making regarding the shape and impact of projects and programmes on the business. It also promotes and develops project management capability and standards to align to the Trust vision and values.

To line manage assigned members of the support team, setting their objectives, performance managing their work and ensuring they deliver their responsibilities effectively and efficiently.

To support Senior Responsible Owners, Programme Managers, Project Managers, the Head of PMO and other team members as required.
- provide and receive highly complex, sensitive, and contentious information, and support communicating messages to a wide range of stakeholders in a range of settings.
- support the continuous improvement of the Trusts PMO to enhance project management standards and capability across the Trust, improving overall delivery confidence in, and reducing risk for, the design and delivery of inter-related change projects and programmes.

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