Emergency Department Administration Officer
2 weeks ago
1. Book patients into the Emergency Department this will include working on various desks on a rotation basis. Making follow up outpatient appointments if required and discharging patients.
2. Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate.
3. Communicate with staff, patients and/or external organisations using appropriate methods.
4. Maintain both manual and electronic filing systems and databases, as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.
5. Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the departments and other team members as requested.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence ® designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
1. Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. These systems may include IpM, CRRS and CPIS
2. Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department.
3. Responsible for the dissemination of all relevant information to departments, external and internal users (e.g. dissemination of minutes, memos).
4. Assist with training new team members in Trust operational systems and department procedures.
5. Responsible for ordering stationery and other equipment whilst monitoring and maintaining stock levels.
6. Responsible for the receipt and distribution of incoming/outgoing post and action accordingly.
7. Prioritise daily tasks to achieve timescales set.
8. Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and departmental standards.
9. Provide appropriate cover in the absence of other members of the team.
10. Continually contribute to patient and business improvement Agendas. Share ideas for potential service improvement
11. Ensuring relevant information is captured for overseas/private patients.
12. Responsible for the NHS 111 referral inbox. Ensuring that the inbox is monitored regularly throughout the day.
13. Creating external referrals for NHS 111 referrals.
14. To be responsible for ensuring all clinic outcomes are recorded onto PAS in a timely and efficient manner in accordance to the Trust policy.
15. To ensure that any requested changes to clinics are administered in a timely and efficient manner.
16. Adjusting patients appointments forward when additional capacity has been arranged. Re-arranging patient’s appointments if required.
For further details of the role please see the attached job description.
-
Emergency Department Administration Officer
4 weeks ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time1. Book patients into the Emergency Department this will include working on various desks on a rotation basis. Making follow up outpatient appointments if required and discharging patients. 2. Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate. 3. Communicate with staff,...
-
Emergency Department Administration Officer
2 weeks ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timePlease be advised there is a proposed interview date of 19th February 2023. 1. Book patients into the Emergency Department this will include working on various desks on a rotation basis. Making follow up outpatient appointments if required and discharging patients. 2. Act as the first point of contact for dealing with routine enquiries and take action as...
-
Emergency Department Administration Officer
1 week ago
Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timePlease be advised there is a proposed interview date of 19th February 2023.Book patients into the Emergency Department this will include working on various desks on a rotation basis. Making follow up outpatient appointments if required and discharging patients.Act as the first point of contact for dealing with routine enquiries and take action as necessary...
-
Emergency Department Reception Supervisor
1 month ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob summary University Hospitals Coventry and Warwickshire (UHCW)NHS Trust are looking to recruit a receptionist/administration supervisor to work with the emergency department at UHCW. The successful candidate will need to be available to work over the 7 days a week, days, evenings, nights and weekends with the opportunity to work additional hours on...
-
Emergency Department Reception Supervisor
4 weeks ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob summary University Hospitals Coventry and Warwickshire (UHCW)NHS Trust are looking to recruit a receptionist/administration supervisor to work with the emergency department at UHCW. The successful candidate will need to be available to work over the 7 days a week, days, evenings, nights and weekends with the opportunity to work additional hours on...
-
Emergency Department Reception Supervisor
1 week ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeBook patients into the emergency department and make follow up outpatients appointments if required. Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate. Communicate with staff, patients and/or external organisations using appropriate methods. Maintain both mutual and...
-
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeProposed interview date will be 24th July 2024. This is an exciting opportunity for a Paediatric Emergency Medicine physician or Acute Paediatrician to join the Children's Emergency Department team at University Hospitals Coventry and Warwickshire NHS Trust, working with us towards our goal of providing world class emergency care to the children and young...
-
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeProposed interview date will be 18th July 2024. This is an exciting opportunity for a Paediatric Emergency Medicine physician or Acute Paediatrician to join the Children's Emergency Department team at University Hospitals Coventry and Warwickshire NHS Trust, working with us towards our goal of providing world class emergency care to the children and...
-
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob summary Proposed interview date will be 18th July 2024. This is an exciting opportunity for a Paediatric Emergency Medicine physician or Acute Paediatrician to join the Children's Emergency Department team at University Hospitals Coventry and Warwickshire NHS Trust, working with us towards our goal of providing world class emergency care to...
-
Executive Officer
2 weeks ago
Coventry, United Kingdom Department for Education Full time**Details**: **Reference number**: - 271868**Salary**: - £25,900**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - DFE - Skills Group**Type of role**: - Policy**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the...
-
Portfolio Delivery Support Officer- L3 Business
3 weeks ago
Coventry, United Kingdom Department for Education Full time**Details**: **Reference number**: - 305219**Salary**: - £25,900- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer**Contract type**: - Permanent - Apprenticeship**Business area**: - DFE - Regions Group**Type of role**: - Operational Delivery - Project Delivery**Working pattern**: - Flexible...
-
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob summary Working within the Senior Team in the Children's Emergency Department and Emergency Medicine Clinical Education Team. The post holder will provide clinical and educational support for the nursing team within the Children's Emergency department (CED). The post holder, in collaboration with the Clinical Nurse Managers will play a major role...
-
Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob summary The Children's Emergency Department (CED) is a very busy accident and emergency department treating 37,000 patients a year and caring for infants, children and young people aged 0-17 years of age from Coventry and Warwickshire. Please be advised that this job advert will close as soon as sufficient applications have been received. Main...
-
Payroll Administrator
2 months ago
Coventry, United Kingdom Department for Education Full time**Details**: **Reference number**: - 285158**Salary**: - £22,015**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - DFE - Operations and Infrastructure Group**Type of role**: - Administration / Corporate Support - Finance - Human Resources**Working pattern**: - Flexible working, Full-time, Job share,...
-
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob summary The Children's Emergency Department (CED) is a very busy accident and emergency department treating 37,000 patients a year and caring for infants, children and young people aged 0-17 years of age from Coventry and Warwickshire. Please be advised that this job advert will close as soon as sufficient applications have been received. ...
-
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob summary The Children's Emergency Department (CED) is a very busy accident and emergency department treating 37,000 patients a year and caring for infants, children and young people aged 0-17 years of age from Coventry and Warwickshire. Please be advised that this job advert will close as soon as sufficient applications have been received. ...
-
Financial Operations Officer
1 week ago
Coventry, United Kingdom Department for Education Full time**Details**: **Reference number**: - 323680**Salary**: - £27,790**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - DFE - Operations and Infrastructure Group - Operational Finance Directorate, Financial Operations Division**Type of role**: - Administration / Corporate Support - Finance - Operational Delivery**Working...
-
Paediatric Registered Nurse
4 weeks ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob summary As a Registered Nurse do you want to expand your knowledge and expertise in a variety of specialities as well as learning leadership, communication and critical thinking skills? Are you wanting to work in a fast-paced environment where every day is different? UHCW NHS Trust is currently recruiting Band 5 Paediatric and Emergency Nurses to...
-
Paediatric Registered Nurse
3 weeks ago
Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full timeJob summary As a Registered Nurse do you want to expand your knowledge and expertise in a variety of specialities as well as learning leadership, communication and critical thinking skills? Are you wanting to work in a fast-paced environment where every day is different? UHCW NHS Trust is currently recruiting Band 5 Paediatric and Emergency Nurses to...
-
Coventry, Coventry, United Kingdom Department for Education Full timeDetails:Reference number:Salary:- £25,900 A Civil Service Pension with an average employer contribution of 27%Job grade: Executive OfficerContract type: Permanent ApprenticeshipBusiness area: DFE Regions GroupType of role:Operational Delivery Project DeliveryWorking pattern: Flexible working, Fulltime, Job share, ParttimeNumber of jobs...
