Compliance Administrator

6 months ago


Sheffield, United Kingdom Royal Mail Group Full time

**Job reference number** **289163**

Compliance Administrator - Royal Mail Collective Pension Plan - Sheffield - Hybrid Working

Salary £24,000 - £33,000 per annum (depending on experience and qualifications) plus quarterly bonus potential, company pension scheme with highly competitive contribution rates, generous annual leave offering of 25 days, plus bank holidays, with the option to purchase five more and potential Welcome bonus: £1,500 payment on successful completion of probation

Permanent, Full time, 37.5 per week. Hybrid working - 3 days a week at Royal Mail Sheffield, Pond Street, Sheffield, S98 6HR

Are you looking for a career that delivers more? At Royal Mail, we’re proud to be the UK’s first company offering a new type of pension to colleagues; the Royal Mail Collective Pension Plan. We’re looking for a talented Compliance Administrator to come and help shape the next part of our 500-year story and ensure our award-winning Pensions Service Centre delivers the outstanding service our members deserve and expect. There’s never been a better time to join us.

**About the role**

Reporting into the Compliance Manager you will define changes to operational processes and systems arising out of changes to UK pensions framework, Collective Money Purchase Regulations, and scheme Trust Deed & Rules. You will review and recommend distribution of death benefits under discretions delegated by Trustee.

You will also support in the resolution of complex precedent cases, ensuring all legal and specialist advice is fully documented for future reference. You will process payment of any compensation where maladministration is determined following investigation under the RMCPP IDR process. You will ensure that your own technical knowledge remains up to date to enable continued delivery of an excellent service.

**About You**
- Educated to at least A level standard with strong English Language and Mathematics at GCSE level (grades C to A*)
- Possess or be willing to study for a professional pensions or payroll qualification via a Workplace Pensions Apprenticeship scheme
- Ideally have track record as an experienced pensions or payroll practitioner with a broad understanding of pensions legislation, particularly DC, DB and Career Average schemes
- Proven experience of delivering a professional, customer focussed service
- Demonstrably strong written and verbal communication skills
- In-depth knowledge of all Microsoft Office software - Word, Excel, PowerPoint and Outlook
- Proven planning and organisational skills, including experience of delivering to demanding timescales
- Well-developed analytical and reporting skills

**Bonus and pay progression**

Your pay progression and starting salary will be determined by your experience, performance, and the qualifications you have and earn. You could also be eligible for £1500 Welcome bonus payable on successful completion of probation. We also offer bonuses of up to £1,200 (4x £300 each quarter) depending on performance.

**Extra Benefits**
- Generous **holiday **entitlement of 25 days (plus bank holidays), increasing with years completed service
- Company **pension** scheme with competitive contribution rates
- ** RMG Share Schemes** - partnership and matching share offer
- ** Family friendly support**:

- enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- **Discounts and offers**:

- there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
- Supportive and generous company **sick pay**:

- **Your Wellbeing** -** **you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
- **Lifestyle benefits** - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
- **Financial support**:

- information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
- **Your peace of mind with** - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
- **Free & discounted RMG products** - free keep safe & redirection, partner discounts
- **Free stamps** at Christmas
- Available only to perm employees

**Your career in safe hands**

At Royal Mail we value our people and we want our people to be proud to work for our businesses.

We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the larg



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