Tesco Shift Leader

4 months ago

Durham, United Kingdom Tesco Full time

About the role
**Serving our customers, communities, and planet a little better every day.**

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.

As a Shift Leader you’ll:

- Work in a fast-paced retail environment, with bags of variety
- Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
- Be there for customers, listening to them and helping to make sure they leave the store with what they came for
- Look for ways to improve service, including coaching your colleagues and giving feedback to the team
- Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
- Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
- Lead from the front, and set a great example for your colleagues in everything you do

You will be responsible for
- Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
- Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety
- Being the go-to person for colleagues in the absence of a manager for day-to-day queries
- Making sure the store is always clean, tidy, and well-presented
- Supporting managers to coordinate seasonal, community and charity events
- Contributing to a great team atmosphere, that’s inclusive of everyone
- Providing great customer service, by listening to our customers and putting them first in everything you do
- Keeping the team well-informed and up to speed on any communications, changes, or updates
- Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
- Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
- Following health and safety routines and procedures, and ensuring colleagues do the same
- Recognising and celebrating colleagues within the team who are providing great service

You will need
- To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met
- To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
- To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
- To be comfortable taking the lead, and overseeing the store in the absence of your Manager
- To be a good decision maker, who’s flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
- To be motivating, so you can inspire your team to deliver beyond expectations
- To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

**We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click **here**.**

Please note

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here

What’s in it for you
- There are a lot of reasons why Tesco is a great place to work. Here are just a few of them.
- There’s **bags of variety**. As Shif

  • Tesco Colleague

    4 months ago

    Durham, United Kingdom Tesco Full time

    About the role It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. The table shows the periods of time in the week we’d like you to be available to work - the availability...

  • Tesco Colleague Ufc

    4 months ago

    Durham, United Kingdom Tesco Full time

    About the role Customers are at the heart of everything we do. It takes lots of different people to run a fulfilment centre and this is a job with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding. - Being a Tesco Colleague in one of our centres means that you will be part of...

  • Tesco Colleague

    4 months ago

    Durham, United Kingdom Tesco Full time

    About the role It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. Click here to read more. **Customers are at the heart of everything we do.** It takes lots of different...

  • Customer Service Representative

    3 days ago

    Durham, Durham, United Kingdom Tesco Full time

    About the Role We are seeking a dedicated and customer-focused individual to join our team as a Colleague at Tesco Sacriston Express. As a Colleague, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers. Availability Window Our availability window is as follows: • Sundays: 14:00...

  • Customer Service Representative

    3 days ago

    Durham, Durham, United Kingdom Tesco Full time

    About the Role We are seeking a dedicated and customer-focused individual to join our team as a Colleague at Tesco Sacriston Express. As a Colleague, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers. Availability Window Our availability window is as follows: • Sundays: 14:00...

  • Shift Leader

    4 months ago

    Durham, United Kingdom Tortilla Full time

    Here at Tortilla, we are seeking to recruit a **Shift Leader** to join us in Durham. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of **£11.27** per hour, paid every 2 weeks. **About Us** Our family of over 60 stores is united by a shared passion for serving...

  • Shift Leader

    4 months ago

    Durham, United Kingdom Tortilla Full time

    Here at Tortilla, we are seeking to recruit a **Shift Leader** to join us in Durham. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of upto **£11.94** per hour, paid every 2 weeks. **Benefits we can offer you as our Shift Leader**: - Free meals on shifts -...

  • Tesco Travel Money Advisor

    3 months ago

    Durham, United Kingdom Travelex Full time

    Tesco Travel Money Advisor - Tesco Bank, Durham - Part Time **Job Type**: Permanent, Part Time Hours per week: 16 hours **Salary**: £12.50 per hour + Monthly Bonus Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly...

  • Shift Leader

    7 days ago

    Durham, Durham, United Kingdom Oak Tree pubs Full time

    Be the Heart of Our TeamWe're looking for a talented Shift Supervisor to join our team at the Half Moon Inn. As a key member of our team, you'll be responsible for delivering exceptional customer service and leading a team that provides a warm welcome to everyone who visits.What You'll Do:Act as a host, serving guests and confidently lead your team to...

  • Shift Leader

    7 days ago

    Durham, Durham, United Kingdom Oak Tree pubs Full time

    Be the Heart of Our TeamWe're looking for a talented Shift Supervisor to join our team at the Half Moon Inn. As a key member of our team, you'll be responsible for delivering exceptional customer service and leading a team that provides a warm welcome to everyone who visits.What You'll Do:Act as a host, serving guests and confidently lead your team to...

  • Shift Leader

    1 week ago

    Durham, Durham, United Kingdom Oak Tree pubs Full time

    Be the Heart of Our TeamWe're looking for a talented Shift Supervisor to join our team at the Half Moon Inn. As a key member of our team, you'll be responsible for delivering exceptional customer service and leading a team that provides a warm welcome to everyone who visits.What You'll Do:Act as a host, serving guests and confidently lead your team to...

  • Shift Leader

    1 week ago

    Durham, Durham, United Kingdom Oak Tree pubs Full time

    Be the Heart of Our TeamWe're looking for a talented Shift Supervisor to join our team at the Half Moon Inn. As a key member of our team, you'll be responsible for delivering exceptional customer service and leading a team that provides a warm welcome to everyone who visits.What You'll Do:Act as a host, serving guests and confidently lead your team to...

  • Shift Team Leader

    3 days ago

    Durham, Durham, United Kingdom Oak Tree pubs Full time

    Be the Heart of Our TeamAs a Shift Supervisor at Oaktree Pubs, you'll be the face of our business, delivering exceptional service to our guests and leading a team that's passionate about providing a warm welcome.What We OfferFlexible shifts to fit around your lifestyleA 33% discount on food and drink across all our brands, so you can enjoy dining out with...

  • Shift Team Leader

    3 days ago

    Durham, Durham, United Kingdom Oak Tree pubs Full time

    Be the Heart of Our TeamAs a Shift Supervisor at Oaktree Pubs, you'll be the face of our business, delivering exceptional service to our guests and leading a team that's passionate about providing a warm welcome.What We OfferFlexible shifts to fit around your lifestyleA 33% discount on food and drink across all our brands, so you can enjoy dining out with...

  • Shift Team Leader

    4 days ago

    Durham, Durham, United Kingdom Oak Tree pubs Full time

    Be the Heart of Our TeamAs a Shift Supervisor at Oaktree Pubs, you'll be the face of our business, delivering exceptional service and creating unforgettable experiences for our guests. With a passion for great service and a talent for leading a team, you'll be the driving force behind our success.What We OfferFlexible shifts to fit your lifestyle33% discount...

  • Shift Team Leader

    4 days ago

    Durham, Durham, United Kingdom Oak Tree pubs Full time

    Be the Heart of Our TeamAs a Shift Supervisor at Oaktree Pubs, you'll be the face of our business, delivering exceptional service and creating unforgettable experiences for our guests. With a passion for great service and a talent for leading a team, you'll be the driving force behind our success.What We OfferFlexible shifts to fit your lifestyle33% discount...

  • Shift Supervisor

    3 months ago

    Durham, United Kingdom Oak Tree pubs Full time

    As Shift Supervisor at the Half Moon Inn, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Oaktree Pubs. Our teams are the local legends. The atmosphere is Vibrant, the food hearty, and the drinks always flowing. So if...

  • Shift Supervisor

    3 months ago

    Durham, United Kingdom Oak Tree pubs Full time

    As Shift Supervisor at the Half Moon Inn, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Oaktree Pubs. Our teams are the local legends. The atmosphere is Vibrant, the food hearty, and the drinks always flowing. So if...

  • Shift Supervisor

    4 months ago

    Durham, United Kingdom Oak Tree pubs Full time

    As Shift Supervisor at the Half Moon Inn, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Oaktree Pubs. Our teams are the local legends. The atmosphere is Vibrant, the food hearty, and the drinks always flowing. So if...

  • Shift Supervisor

    4 months ago

    Durham, United Kingdom Oak Tree pubs Full time

    As Shift Supervisor at the Half Moon Inn, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Oaktree Pubs. Our teams are the local legends. The atmosphere is Vibrant, the food hearty, and the drinks always flowing. So if...