Trainee Collections Advisors
5 days ago
We are seeking keen and enthusiastic trainees to work for our client and receive training to become a capable and professional Collections Advisor.
Key Tasks:
- Proactively identifies the reasons for arrears and takes ownership of resolving customer queries promptly, through various channels, to enhance the customer service experience
- Treats customers as individuals by listening and having quality conversations to establish the situation. Works with the customer to create a manageable and mutual solution to suit the customer and business
- Demonstrates emotional intelligence through self-control and resilience. Able to handle difficult calls, through influencing, assertive negotiation and conflict resolution skills
- Conduct desktop research that identifies more accurate customer contact details, investigate customer liability and usage queries
- Accurately records and logs interaction with customers and updates account information
- Works with management to maintain best practices for effective communication with customers
- Maintains knowledge of updated company processes and policies
- Meets regularly with line manager to give feedback to help improve customer service, response time and the staff experience
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Service Advisor
3 weeks ago
Bicester, United Kingdom Holt Recruitment Ltd Full timeService Advisor - £31,000 – Main Dealership – BicesterOur client, a main dealership in Bicester is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package.Monday to Friday 8 till 6 and every other...
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Service Advisor
3 months ago
Bicester, United Kingdom CV-Library Full timeService Advisor - £31,000 – Main Dealership – Bicester Our client, a main dealership in Bicester is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package. Monday to Friday 8...
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Collections Team Leader
8 months ago
Bicester, United Kingdom Pertemps Network Group Full time**Job Description**: **About the Role** We are looking for an experienced **Collections Team Leader** for a fantastic, well established, exciting business based in the Bicester area. This is a great opportunity and ideal for anyone currently in a **Collections Team Leader** role and keen to work in a more progressive and supportive environment. Main focus of...
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Trainee Estate Agent
7 months ago
Bicester, United Kingdom Connells Group Full timeUncapped Commission - Career Progression At **Connells**, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a Sales Negotiator for our fantastic residential sales team in **Bicester**. The **Trainee Estate Agent **is an entry level role where you will learn all aspects of Estate Agency model and be taken through an...
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Trainee Estate Agent
6 months ago
Bicester, United Kingdom Connells Group Full timeAt **Connells**, part of the Connells Group, we're looking for a highly motivated **Trainee Estate Agent** who will work toward becoming a** Sales Negotiator** for our fantastic residential sales team in Bicester. The **Trainee Estate Agent **is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry...
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Service Advisor
15 hours ago
Bicester, United Kingdom Silcom Recruitment Limited Full time**The Role**: Silcom Recruitment are eagerly searching for a passion filled Service Advisor to thrust themselves into a great new work opportunity with one of our biggest clients in the Oxfordshire area. Our client is seeking a highly motivated and experienced customer service expert to take charge as a Service Advisor at their newly formed and refurbished...
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Service Advisor
5 days ago
Bicester, United Kingdom Jago Consultants Full timeervice Advisor needed in the area of Bicester 44 hours per week, however, this does include a 1 in 3 Saturday mornings 8am to 12 Noon - with hours for that spread across 52 weeks for salary purposes. Monday to Friday 8:00 to 17:00 or 7.00 to 16.00 or 9.00 to 18:00, (with half an hour unpaid lunch break) 42.5 hours plus 1 in 3 Saturdays at 4 hours - spread...
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Trainee Optical Sales Advisor
7 months ago
Bicester, United Kingdom Scrivens Opticians & Hearing Care Full timeAt Scrivens Opticians and Hearing Care, we pride ourselves in developing people from within, to build a great team for the future. Due to expansion, we are offering a career pathway to people looking for a future in the optical and hearing industry. Starting as a trainee you have the potential to develop in to further careers, such as Branch Manager,...
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Collections & Recoveries Advisor
7 months ago
Bicester, United Kingdom Valda Energy Full time**Us and our culture.**: Valda Energy is a fast-growing energy supplier, challenging the existing marketplace with a leading, tech-led, and customer-focused successful solution. We are passionate about innovation and challenging the status quo to deliver exceptional service and solutions to our customers. Driven by the desire to do right by all our...
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Collections Team Leader
7 months ago
Bicester, United Kingdom Valda Energy Limited Full time**Us and our culture.** Valda Energy is a fast-growing energy supplier, challenging the existing marketplace with a leading, tech-led and customer focused successful solution. We are passionate about innovation and challenging the status quo to deliver exceptional service and solutions to our customers. Driven by the desire to do right by all our...
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HR Services and Payroll Advisor
15 hours ago
Bicester, United Kingdom Value Retail Full time**Something Extraordinary Every Day** **HR Services and Payroll Advisor 12 month fixed-term contract.** As our **HR Services and Payroll Advisor** ***you will report ** **to the People Services Manager with a dotted line to the Payroll Manager, the People Services and Payroll Advisor manages critical end-to-end transactional administration as well as...
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Customer Advisor
5 days ago
Bicester, United Kingdom Boots Full time**Customer Advisor**: Bicester, Sheep Street Permanent Part-time **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great...
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Customer Service Advisor
3 days ago
Bicester, United Kingdom Fresh Direct Full time**Contact Centre - Customer Support Advisor** **£21,119** **Bicester - Fresh Direct** This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends. At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from Britain and all over the...
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Customer Service Advisor
7 months ago
Bicester, United Kingdom NRS Healthcare Full time**Role**: Customer Service Advisor **Location**:Bicester **Salary**:£23,107 pa **Hours**:Full Time 42.5 hrs per week, Monday - Friday 08:00am - 17:00pm **Job purpose**: NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the...
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Customer Service Advisor
7 months ago
Bicester, United Kingdom NRS Healthcare Full time**Job Title**: Customer Service Advisor **Location**:Bicester **Salary**: £23,107 pa **Hours**:Full Time, 42.5 hrs per week, Monday to Friday, 8:00am - 17:00pm **Job purpose**: NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling,...
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Customer Service Advisor
7 months ago
Bicester, United Kingdom Fresh Direct Full timeCompany Description **Job Description**: **Contact Centre - Customer Service Advisor** **£21,119** **Bicester - Fresh Direct** This is a full-time role working 37.5hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends. At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality...
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Customer Service Advisor
7 days ago
Bicester, United Kingdom NRS Healthcare Full time**Role**: Customer Service Advisor **Location**:Bicester **Salary**:£23,107 pa **Hours**:Full Time 42.5 hrs per week, Tuesday - Saturday 08:00am - 17:00pm Temporary 6 Month Contract **Job purpose**: NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment...
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Customer Service Advisor
3 days ago
Bicester, United Kingdom Brakes Full time**Contact Centre - Customer Support Advisor** **£21,873** **Bicester - Sysco Speciality Group (Fresh Direct)** This is a full-time role, working 40hrs per week. The shifts are 8.5hrs, between 7am-5pm and working 1 in 3 weekends. At Fresh Direct we are self-confessed produce fanatics! We have an incredible range of fresh and speciality produce from...
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Store Customer Advisor Bicester Village
7 days ago
Bicester, United Kingdom Ermenegildo Zegna Full time**CUSTOMER ADVISOR - ZEGNA BICESTER** At Ermenegildo Zegna the talents and passion of our people are the pillars of our success. Which is why we’re looking for a Customer advisor in Bicester to support the team contributing to our proud legacy and helping shape our vibrant future. **What makes you, makes Zegna** The legacy of Zegna would not exist if it...
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Trainee Pharmacy Dispenser
6 months ago
Bicester, United Kingdom Boots Full timeSummary Job Reference: - 218737BR Bicester, Sheep Street Permanent **The hourly rate for this role is £10.42, and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** No previous experience is required, and full training will be provided. **The importance of your role.** Fantastic customer care...