Owner and Guest Experience Advisor

2 weeks ago


Croyde, United Kingdom Parkdean Resorts Full time

**Guest Experience Advisor - 30 Hours**

Charismatic? A big people person? Then you would make a fantastic Owner and Guest Experience Advisor

Join our receptionist team and be the face and voice of Parkdean Resorts, ensuring our guests and owners experience holiday happy every single time.

No experience? No worries If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role.

**So, why Parkdean Resorts?**

Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK’s largest holiday park operator, we can offer:

- Up to 50% off holidays with us
- 25% off holidays for friends & family
- 30% off park activities, food & drink
- Apprenticeships

**Your day-to-day.**
- To nke pre-arrival calls to guests ensuring they have all the informtion they need prior to arrival.
- To welcome arriving guests and owners with a smile and ensure a smooth check-in process
- To provide guest and owners with all required information regarding the park, entertainment schedule and local attractions
- To take payments and ensure all money is accounted for and stored in the correct place.
- To follow all Health and Safety procedures and guidelines as required
- Will include late and weekend shifts.

PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk and expects all team members to share this commitment. Background checks including DBS (or equivalent) will be carried out if appropriate.



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