Refuge Support Worker

4 weeks ago

Cardiff, United Kingdom Llamau Limited Full time

**Purpose of Job**:Working within the refuge provision in Cardiff, building trusting and respectful relationships with, and delivering key working support and safety work with women and children. Ensuring the safety of all women accessing refuge, and oversight of the highest quality maintenance and cleanliness of the project. This role often requires lone working, as such following procedures, taking initiative and self-motivation is essential.

**Hours**:35 per week (occasional flexible working as per service need).

**On Call**:Required to be part of the first tier on call rota, including telephone and in-person support. IPA’s provide On Call support and advice for colleagues, with issues and emergencies they may need to deal with. This may require providing some shift cover / out of hours project attendance where alternatives are not possible.

At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality.

30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness.

Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter.

That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures.

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