Senior Case Worker

4 weeks ago


Cardiff, United Kingdom Brook Street Full time

**Senior Caseworker Women's refuge**
**Full time permanent - on field mobile working**
**£23,500 - £25,000**
We are working alongside a fantastic women's refuge organisation who are recruiting for a Senior case worker.
You will be working for a women's equality organisation which exists to eradicate violence against women and girls and to support survivors. They recognise that ending violence and abuse takes a whole society approach to social change, and it needs you to helpthem achieve this
This is a full time position where you would need flexibility to work on call hours, weekend and bank holidays.
If you are a dynamic, inquisitive person who has a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice, we would like to hear from you
**Company benefits**
- Generous annual leave package
- Life assurance
- Employee assistance programme to support your health and well being at work and at home
- Flexi working
- Paid company sick pay
- Living wage employer
- Bike to work scheme and more

**About the role**
- You will develop a specialist area of knowledge related to one or more support areas
- You'll act as a triage point for service users
- To hold complex and diverse case loads
- Provide specialist advice and guidance to external agencies
- You'll develop and deliver training for support staff related to areas of specialism
- You will be Responsible for case management reviews
- To ensure safety, support and recovery plans reflect the needs and wishes of the individuals accessing the support
- Identify and assess the risks and needs of service users
- You'll be confident in Prioritising cases
- You will support the empowerment of the client
- To Work alongside multi agency partnerships
- Help maintain confidential and accurate records

**About you**
- You will have a thorough understanding of domestic violence
- You will have a good knowledge of the civil and criminal justice system for victims of domestic abuse and their children
- Understand child protection issues and how to respond effectively
- You will have experience of working with vulnerable people
- Good IT skills
- You will hold a Safelives IDVA training certificate or a relevant degree or vocational qualification or be able to demonstrate equivalent experience
- Excellent communication skills
- You will be confident in dealing with crisis situations
- You will have a flexible approach to working
- You will be a driver and have access to your own car


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