1st and 2nd Line Support

We are recruiting for an experienced 2nd Line IT Support Engineer to join a well established MSP in Gloucestershire either on site or fully remotely. With continued growth plans in place there is plenty of scope for progression within the NOC. What will you be doing as an 2nd Line IT Support Engineer? - To maintain 2nd line support tickets correctly and keep...

Are you technically minded and looking for a new role within IT? If so, Commercial’s Network Operations Centre (NOC) is looking for a 1st Line Engineer to join the team as part of an ambitious growth plan. - This role offers the flexibility to work from home on a full or part time, permanent basis. _ **The role** **Your responsibilities will be**: -...

**1st Line Engineer** **£22,000 - £26,000** **Cheltenham** We are working with an IT service and security provider, who are looking for a 1st Line Engineer to join them on a full-time, permanent basis. The successful 1st Line Engineer will provide remote, on-site, and workshop support. Completing small works and installation projects and providing...

2nd Line IT Technician - 3 Month Contract - Day Rate - £140 - £160 (Inside IR35) Cheltenham - On site Your new company Our client are a world-wide Manufacturing organisation, who are seeking a 2nd Line IT Technician to join their desktop team. This position will be based out of their Cheltenham Headquarters. The likelihood of this role extending past this...

2nd Line Support Engineer - 3 Month contract - £160 - £200 Per Day - 2nd Line Support Engineer - 3 Month contract - £160 - £200 Per Day based on experience - Inside IR35 - On site - Providing desktop support for the users on site - The engineer will be supporting windows 10 laptops and workstations. - Imaging PCs and Laptops using Microsoft Endpoint...

**IT Support Analyst - ITIL, 2nd Line Support, Second Line, Microsoft Applications** Our leading law firm client are looking to recruit an IT Support Analyst (ITIL, 2nd Line Support, Second Line, Microsoft Applications) to provide high quality support and assistance on all aspects of IT, this role will include travel and support to otherUK offices (London...

Are you passionate about Technology and have Team Leader or Management experience? As the 2nd Line & Field Team Leader, you will manage our 2nd Line Helpdesk and Field Engineering Teams. You will be a dedicated individual with a desire to deliver high quality service to both internal and external customers alike. You must have previous Team Leader /...

We are working with a rapidly growing business who are seeking a Service Desk Team Leader to join their NOC. This is a great opportunity for someone who is currently operating in a Senior 2nd Line position looking to make the move into Team Leader or an experienced Team Leader looking for a new opportunity. With the support of the NOC Manager the Service...

2 nd Line Team Leader Location - Cheltenham / Hybrid Package - up to £35,500 OTE Permanent Vacancy We currently have a vacancy in Cheltenham for an experienced IT Support Team Leader, to manage and provide hand-on escalation support to 2 nd Line & Field Engineering teams. We require a dedicated individual who desires to deliver high quality service to...

We are seeking a skilled IT Support Engineer to join our growing team. This role is crucial in ensuring the smooth operation of our clients' IT systems. As an IT Support Engineer, you will be responsible for providing 1st and 2nd line support, resolving technical issues, and maintaining a high level of customer satisfaction.What will you be doing as an IT...

**The role** **Your responsibilities as a 1st Line Team Leader will be**: - Lead the 1st Line team, performing line management responsibilities such as KPI and Objective setting, holiday approvals, training plan creation etc - Oversee SLA attainment and ensure adherence to our customers contractual obligations - Track update and resolve all assigned...

We are seeking a skilled IT Support Engineer to join our growing team. This role is crucial in ensuring the smooth operation of our clients' IT systems. As an IT Support Engineer, you will be responsible for providing 1st and 2nd line support, resolving technical issues, and maintaining a high level of customer satisfaction.What will you be doing as an IT...

1st line IT service desk technician Cheltenham Up to £26KMy client is seeking a highly motivated and enthusiastic individual to join them. You will be responsible for providing first line IT support for the business, managing incidents and requests and more!Essential experience:- 1 years' + experience in IT - O365 and MS tools - Windows 10/11 - Hardware /...

**IT Support Engineer** **Gloucestershire** **£22,000-£28,000** **Fantastic benefits** Due to growth, I’m recruiting an IT support engineer to provide 1st line/2nd line support to clients in a business renowned for a fantastic culture and excellent career progression. You’ll provide first class customer service to all users and provide initial...

We are seeking a skilled IT Support Engineer to join our growing team. This role is crucial in ensuring the smooth operation of our clients' IT systems. As an IT Support Engineer, you will be responsible for providing 1st and 2nd line support, resolving technical issues, and maintaining a high level of customer satisfaction.What will you be doing as an IT...

Role: Support EngineerLocation: Cheltenham (2 days a week onsite)Salary: £45,000 + Unlimited holiday, flexible/remote working, annual training budget just for you, profit share scheme & more!*Must have SC Clearance iO are working with an established and rapidly growing Cloud technology company in their search for a 1st/2nd Line support engineerThe company...

1st line IT service desk technicianCheltenhamUp to £26K My client is seeking a highly motivated and enthusiastic individual to join them. You will be responsible for providing first line IT support for the business, managing incidents and requests and more! Essential experience: - 1 years' + experience in IT - O365 and MS tools - Windows 10/11 - Hardware /...

1st line IT service desk technicianThe following information aims to provide potential candidates with a better understanding of the requirements for this role. Cheltenham Up to £26KMy client is seeking a highly motivated and enthusiastic individual to join them. You will be responsible for providing first line IT support for the business, managing...

**IT Support Technician Cheltenham Salary up to £30,000 + Benefits + Career Growth Opportunites** CV Screen is recruiting for a IT Support Technician to join global company based in Cheltenham. A salary of up to £30,000 + benefits is available. This IT Support Technician will provide post-sales support to managed services customers who have products...

The Company: Join an established technical support provider with a growing client base in Cheltenham.Second Line IT Support Engineer - Up to £29,000 + Benefits.Hybrid - CheltenhamMonday - FridayA chance to be part of a team of L2 Engineers, handling IT and Server issues, and escalating when needed.About the Client: Our client provides managed IT support to...