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Part Time Saturday Shop Assistant

3 months ago

London, United Kingdom The Fresh Fish Shop Ltd Full time

**About us**

We are a long established award winning Sussex borne Fishmongers that have set up a retail outlet within the famous Spa Business Park in our wholesale unit in one of the arches.

We have grown our business organically through excellent quality seafood, sourced in the most sustainable way and offered with the highest level of service to our customers be it in our shops, online or to our growing wholesale range of customers.

We aim to significantly grow our retail sales out of our Bermondsey site and increase our home deliveries & click + collect service through our online store. We also aim to grow our wholesale clientbase considerably as well as offer cooking classes, fish preparatio classes, oyster nights and much more from our site here in Bermondsey.

**Our work environment includes**:

- Brand new facilities, equipment and premises
- Changing rooms and staff uniform
- Discounted food
- Career growth opportunities
- A great team to support you
- a very ambitious and passionate culture

**Retail Sales Associate for Premium fishmongers**

**Duties**:

- Working Saturdays 7.30am to 4pm with a 30 minute break
- Greet customers and provide excellent customer service
- Assist customers in finding products and making purchasing decisions
- Maintain a clean and organized sales floor
- Stock shelves and merchandise products
- Upsell products and promote current promotions or discounts
- Answer customer inquiries and resolve any issues or complaints
- Collaborate with team members to achieve sales goals
- Working closely with our fishmonger to serve customers and fulfill their orders as they come in to the highest standards
- Learn and understand well where our fish is sourced, how and what is special about it
- Use recipe and serving suggestions to guide our customers through their purchase and identify upselling opportunities such as adding sauces, ambient products etc
- Preparing fish to customer specifications alongside our fishmonger
- Ensuring stock is rotated and short dated stock flagged and prioritised to sell
- Write out specials boards and other point of sale tools
- Create outstanding displays of fish on the counters and help photograph for our social media channels
- Hit certain goals and KPI's
- Clean throughout the day maintaining a clean and hygienic work environment

**What we are looking for**:

- A passionate foodie who understands the importance of quality, well sourced products
- A keen cook who loves to experiment with cooking and preparing wonderful food
- A well spoken and well presented individual who can deliver a premium service to our customers
- An experienced sales person who knows how to sell, upsell and hit targets by using their knowledge of our products on offer along with their passion for food and reaching targets

If you feel that you are a right fit for our growing business and want to join us please write a cover letter to us and send your CV.

We really look forward to speaking with you

We offer competitive pay, performance based bonuses and opportunities for career growth within our company. If you have a passion for sales, customer service, excellent produce and enjoy working in a fast-paced retail environment, we would love to hear from you

**Job Types**: Part-time, Permanent

**Salary**: From £12.50 per hour

Expected hours: 8 per week

**Benefits**:

- Employee discount
- Store discount

Work Location: In person

**Job Types**: Part-time, Permanent

Pay: £12.00-£14.00 per hour

Expected hours: 8 per week

**Benefits**:

- Employee discount
- Store discount

Schedule:

- Day shift
- Every weekend
- Overtime
- Weekends only

**Experience**:

- Retail sales: 1 year (required)
- customer service: 1 year (required)

Work Location: In person

Expected start date: 15/06/2024