Ecomm Executive

**Vacancy No**
- VN527

**Job Type**
- Fixed Term

**Location**
- Hatfield

**Job Details**
- We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values**: Always be curious**, **Bring our best selves**, and **Challenge what's possible.**

We have ambitious plans and vision to never-stop making our customers' lives better, by delivering the supermarket of tomorrow, today.
- **We are looking for an Ecommerce Executives to join our Ecommerce team on a 6 month fixed-term contract.**

**Key Accountabilities**:

- External account management_
- Communicate promo periods to suppliers; chase assets, and liaise with suppliers and external design teams as required. Onboarding new suppliers, Trading Managers and Assistants, and Merchandising team members
- Be aware of any related media in the supplier’s media plan, eg. Shop-in-shops
- Internal account management_
- Communicate daily status to Supplier Content Design Team Lead, and relevant business partners where required
- Identify and escalate issues where required
- Liaise with Trading Managers and Assistants to ensure promos are correct and checked on time
- Liaise with the Merchandising team to deliver completed assets on time
- Workload management_
- Set up and manage processes for each promo period
- Anticipate workload/resource requirements and plan accordingly. Produce reports to track efficiency. Ensure that resources are being used effectively, that production stays on track, and that media is delivered correctly and on time
- Continuously improve the process
- Quality control_
- Design_
- Create internal banners, understand brand guidelines, and optimise media within set guidelines
- Stream management_
- Manage the delivery of the day-to-day output of their dedicated area
- Using Insights data, report on the effectiveness of each area post promo
- Be an agent for change in your area, developing, self-evaluating, and enhancing processes, whilst also acting as the promoter of your stream
- Strategy_
- Thinking within Workstream - how owned plans & actions affect others in the same workstream, how plans & actions of workstream team members affect owned plans and collaboration opportunities within the same workstream
- Collaboration
- Actively looking for opportunities to improve owned areas, and to collaborate within workstream (e.g. Digital & CRM)

**Day-to-day duties include**:

- Update guidelines and supporting content for internal and external parties where required
- Correct or feedback to suppliers as required
- Upload all banners into Scribe
- Liaise with Trading Managers and Assistants to ensure promos are correct and checked on time
- Liaise with the Merchandising team to deliver completed assets on time
- Proactively communicate workload status to business partners
- Develop and maintain positive relationships with all stakeholders
- Set up the SFC sheet
- Create NST's
- Brief suppliers
- Download media
- Process late media
- Optimise banners
- Check banners
- Check missing media / promotions
- Map categories
- Add content (search / category)
- Onboard suppliers

**Skills, Experience, and Qualifications**

**_Essential_**
- Good attention to detail
- Commercial awareness
- Ability to multitask and prioritise workloads in fast-paced environments
- Good verbal and written communication skills
- Adobe CC - Photoshop
- MS Excel

**_Desirable_**
- CMS expertise
- HTML
- Good project management or account management experience
- Tableau

**What We Offer You**

We want our colleagues to feel supported and secure here at Ocado Retail, which is why we have a great range of useful benefits for them to scoop up - and they’re now available to easily learn about using our new platform ‘Pick ‘n’ Mix’. Our flexible benefits range from tasty lifestyle discounts to trusty private medical insurance.

These benefits can also be customised so you can pick and choose to best suit your lifestyle.

**Core Rewards**
- 26 Days Annual Leave plus bank holidays
- Up to 7% matched pension contributions (e.g. 7% from you, 7% from us)
- 50% income protection
- 4x salary life insurance
- 20% Marks and Spencer discount
- Company-paid private medical insurance for colleagues with the opportunity to add partners/children at corporate rates and Digital GP service
- Hybrid Working (2-3 days a week connecting, collaborating, and learning together with our colleagues)

**Health & Wellbeing**
- Private Medical Insurance
- Critical Illness
- DigiCare+
- Healthcare Cashplan
- Health Assessment
- Dental Insurance
- Eyecare Vouchers
- Digital GP
- Mental Health

**Flexible Benefits**
- Tax-efficient electric vehicle leasing scheme
- Access to a retail discount platform, providing discounts and cashback

**On-site at Apollo**
- Free onsite parking and free shuttle service from Hatfield station
- Regular socials, including Town Halls and Mixers & our ORL Summer Party
- ‘The Fig’ (serving breakfast, snacks, and lunch), coffee cart, as wel