Outpatient Waiting List Co-ordinator

1 month ago

Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

Co-ordinate the processing of new patient tertiary referrals/ERS, escalating any potential delays in offering appointments within agreed timeframes to the Directorate Support Manager

Importing images and other test results from other Trusts

Liaising with GP’s regarding referral/results to ensure that the minimum data set is recorded on the PAS

Co-ordinate the outcoming of clinics/patients attending clinics appropriately

Please note the vacancy is to be based at Wythenshawe Hospital and not NMGH.

Provide an efficient administrative service to the Infectious Disease Team at Wythenshawe Hospital. Co-ordinate all new referrals into the team. Liaise with other Trusts to obtain test results and imaging.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Dealing with all patients and their relatives/carers in a caring and professional manner, providing admission/appointment information where appropriate.

Dealing with the waiting lists of the Consultant / clinical team as and when required.

Assisting with the monitoring and maintaining waiting lists in conjunction with trust targets

Assisting the clinical teams i.e. Consultants/Nurses/Physio’s and other clinical teams with their enquiries as and when required

Undertaking routine clerical duties and any other tasks relevant to the role as requested as and when required.

Follow departmental Standard Operation Procedures (SOP’s).

Follow the Trust’s OP DNA policy, taking into account any departmental guidelines.

Assisting with the induction and training of new staff to the department including medical staff.

Complying with the Data Protection Act and Caldicott guidelines in relation to confidential data.

Cross cover of colleagues and co-ordination of leave in line with the dept/divisional arrangements.

Attendance at training events that may be relevant in the execution of your duties.

The post-holder may be required to take informal minutes.

The post-holder may be expected to actively participate in department audits by data gathering or sorting as and when required.

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