Retail Manager

6 days ago


Worcester, United Kingdom Office Angels Full time

**JOB TITLE**:*PART TIME* - Retail Manager

**LOCATION**: Wardon - Worcester

**SALARY**: £18,000 - £19,000 per annum

**OPPORTUNITY**: Permanent Role

**HOURS**: Monday to Friday | 30 hours Per week

**BENEFITS**:Online benefits platform, Career progression & Opportunity to join a vibrant team

**The day to day duties in your new job would be**:

- Driving Targets & team Key Performance Indicators (KPI) )to ensure that budgets are met and exceeded
- Understanding related financial and operational reports and use the information to drive performance in the branch
- Delivering outstanding customer service in store
- Dealing with customer complaints in a professional and timely manner and escalate to Area Manager where appropriate
- Managing a team - whether this is through coaching the team to drive performance, managing staffing levels in store (through rostering, absence & annual leave management), motivating people, recruitment, and performance management
- Ensuring the branches delivers a satisfactory rating for all audits including Store Visit Checklists
- Keep the team motivated and drive participation in company engagement surveys through effective communication and follow up
- Undertaking Company training within required timescales
- Nurturing strong working relationships with store management
- Have good organisational skills and attention to detail
- The ability to manage strong relationships, developing tush and credibility with customers
- Want to learn and establish a career
- Are available immediately and are committed to starting a new role

**Next steps**

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.



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