Customer Service Advisor

4 weeks ago

Keynsham, United Kingdom GLL Full time

GLL is looking for a Customer Service Advisor at Keynsham Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK.

As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer Service Advisors respond to enquiries converting them into memberships.
Customer Service Advisors are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times.**
**What you need**:

- A can-do attitude
- A real focus on customer service.
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Good IT, literacy, numerical and communication skills
- Some experience of administration
- Cash handling

**What you’ll do**:

- Being the first point of call for customers
- Answer incoming calls to the centre
- Deal with transactions including setting up direct debits and cash handling
- Dealing with membership enquiries including selling memberships to customers
- Deliver first-class customer service
- Answer customer queries
- Setting up equipment
- Be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.

As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.
**In return, you will get**:

- A permanent position - 20 hours per week
- Industry leading rates of pay
- Discounted membership at our leisure centres
- Discounts across thousands of retailers (GLL Extras)
- A fantastic pension scheme
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products.
- Ride to work scheme
- Free eye tests and discounted glasses
- The opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.

**About GLL**:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area.
To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you.
So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer.
We are an inclusive employer. We seek and welcome diversity in our teams.

**Job Types**: Part-time, Permanent

**Salary**: £18,000.00-£20,134.25 per year

  • Customer Service Advisor

    4 weeks ago

    Keynsham, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Keynsham Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...

  • Customer Service Advisor

    3 weeks ago

    Keynsham, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Keynsham Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...

  • Customer Advisor

    7 days ago

    Keynsham, United Kingdom Boots Full time

    Summary Job Reference: - 229588BR Keynsham, High Street Permanent 22 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...

  • Customer Service Library Information Advisor

    3 weeks ago

    Keynsham, United Kingdom Bath & North East Somerset Council Full time

    **Hours: 12.5** **Contract Type: Permanent** **Service Area: Business Change & Customer Services** **Department: Customer Services** Keynsham Library & Information Service is looking for new member to join our team. We pride ourselves on improving people’s lives by delivering support, guidance, information, as well as a constantly improving library...

  • Customer Service Library Information Advisor

    7 days ago

    Keynsham, Bath and North East Somerset, United Kingdom Bath & North East Somerset Council Full time

    Hours: 12.5Contract Type: PermanentService Area: Business Change & Customer ServicesDepartment: Customer ServicesKeynsham Library & Information Service is looking for new member to join our team. We pride ourselves on improving people's lives by delivering support, guidance, information, as well as a constantly improving library service.Our sites are located...

  • Customer Advisor

    2 weeks ago

    Keynsham, United Kingdom Boots Full time

    Summary Job Reference: - 225447BR Keynsham, High Street Fixed Term 12 hours per week **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

  • Property Advisor-call Centre

    2 weeks ago

    Keynsham, United Kingdom Andrews Property Group Full time

    **Do you love getting to know people and thrive on nurturing customer relationships?** **Are you at your best when helping others and delivering exceptional customer service?** Here at **Andrews Property Group **you’ll be part of one team, working together, sharing knowledge and information, to ensure customers get advice that helps them to make sound...

  • Property Advisor

    1 day ago

    Keynsham, United Kingdom Andrews Property Group Full time

    **Do you love getting to know people and thrive on nurturing customer relationships?** **Are you at your best when helping others and delivering exceptional customer service?** Here at **Andrews Property Group **you’ll be part of one team, working together, sharing knowledge and information, to ensure customers get advice that helps them to make sound...

  • Customer Service Administrator

    3 weeks ago

    Keynsham, United Kingdom Resolve Recruitment Services Full time

    **Customer Service Administrator, Bristol, BS37** Resolve Recruitment are working with a well-established professional haulage company with an enviable reputation, based in Bristol. Due to growth, our client seeks a Customer Service Administrator to join their fast-paced transport operations team. **The role**: - Answering a high volume of phone calls -...

  • Property Advisor-call Centre Role

    1 week ago

    Keynsham, United Kingdom Andrews Property Group Full time

    **Do you love getting to know people and thrive on nurturing customer relationships?** **Are you at your best when helping others and delivering exceptional customer service?** Here at **Andrews Property Group **you’ll be part of one team, working together, sharing knowledge and information, to ensure customers get advice that helps them to make sound...

  • Mortgage & Protection Advisor - Keynsham

    3 weeks ago

    Keynsham, United Kingdom Rayner Personnel Full time

    Mortgage & Protection Advisor – KeynshamBasic Salary up to £30,000 DOE + Car AllowanceOTE of £55,000+ (Uncapped commission scheme)Are you an experienced Mortgage and Protection Advisor in the Keynsham area who wants to take their career to new heights? Our client is one of the largest Independent Estate Agencies in the South of the UK and is looking for...

  • Mortgage & Protection Advisor - Keynsham

    4 weeks ago

    Keynsham, United Kingdom Rayner Personnel Full time

    Mortgage & Protection Advisor – KeynshamBasic Salary up to £30,000 DOE + Car AllowanceOTE of £55,000+ (Uncapped commission scheme)Are you an experienced Mortgage and Protection Advisor in the Keynsham area who wants to take their career to new heights? Our client is one of the largest Independent Estate Agencies in the South of the UK and is looking for...

  • Mortgage & Protection Advisor - Keynsham

    7 days ago

    Keynsham, United Kingdom Rayner Personnel Full time

    Mortgage & Protection Advisor – KeynshamBasic Salary up to £30,000 DOE + Car AllowanceOTE of £55,000+ (Uncapped commission scheme)Are you an experienced Mortgage and Protection Advisor in the Keynsham area who wants to take their career to new heights? Our client is one of the largest Independent Estate Agencies in the South of the UK and is looking for...

  • Customer Service Specialist

    4 weeks ago

    Keynsham, United Kingdom Coventry Building Society Full time

    About the roleDo you have the right skills and experience for this role Read on to find out, and make your application.Our Keynsham branch are looking for a Customer Service Specialist to join their team!The role involves helping people by having lots of different conversations with our diverse range of customers, supporting them through our range of...

  • Customer Service Specialist

    4 weeks ago

    Keynsham, United Kingdom Coventry Building Society Full time

    About the roleDo you have the right skills and experience for this role Read on to find out, and make your application.Our Keynsham branch are looking for a Customer Service Specialist to join their team!The role involves helping people by having lots of different conversations with our diverse range of customers, supporting them through our range of...

  • Housing Advisor

    1 week ago

    Keynsham, United Kingdom Elevate Projects Ltd Full time

    Elevate projects are working in partnership with a valued client to appoint a Housing Advisor to join there Housing options and Homelessness team. A great opportunity to join a friendly and supportive team and working environment, this includes good training and personal development opportunities, offering flexible working from home and in council...

  • Housing Advisor

    1 week ago

    Keynsham, United Kingdom Elevate Projects Ltd Full time

    Elevate projects are working in partnership with a valued client to appoint a Housing Advisor to join there Housing options and Homelessness team. A great opportunity to join a friendly and supportive team and working environment, this includes good training and personal development opportunities, offering flexible working from home and in council...

  • Housing Advisor

    1 week ago

    Keynsham, United Kingdom Elevate Projects Ltd Full time

    Elevate projects are working in partnership with a valued client to appoint a Housing Advisor to join there Housing options and Homelessness team. A great opportunity to join a friendly and supportive team and working environment, this includes good training and personal development opportunities, offering flexible working from home and in council...

  • Blinds Sales Advisor and Fitter

    3 weeks ago

    Keynsham, United Kingdom 360 Resourcing Solutions Full time

    Our client is currently looking for a new Blinds and Curtain Installer for their Bristol or Bath area. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Imagine working for yourself, at your own pace,with hours that suit your needs and lifestyle. This position is a self-employed role and running your own...

  • Blinds Sales Advisor and Fitter

    2 weeks ago

    Keynsham, United Kingdom 360 Resourcing Solutions Full time

    Our client is currently looking for a new Blinds and Curtain Installer for their Bristol or Bath area. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Imagine working for yourself, at your own pace,with hours that suit your needs and lifestyle. This position is a self-employed role and running your own...