Part Time Customer Service Advisor

2 days ago


Stevenston, United Kingdom James Frew Ltd Full time

**Part-Time Customer Service Advisor**

We are currently seeking to recruit Part-time Customer Service Advisors to join our forward-thinking team to help deliver our strategic priorities. This position is an excellent opportunity to work within a fast-paced organisation committed to excellent customer service. As a CSO, you will drive all aspects of inbound and outbound communications with customers and clients.

**MAIN DUTIES AND RESPONSIBILITIES**
- Answering calls and logging/amending services or repair visits
- Updating housing associations regarding parts/outstanding repairs
- Calling tenants to book in outstanding repairs
- To answer and log calls from tenants, housing associations and private customers regarding repairs and services
- Manage customer calls and administrative tasks as requested
- Resolving customer problems.
- Providing guidance.
- Advising about products in stock.

**PERSON SPECIFICATION** **Customer service experience both internal and external**
- Patience, time management and multi-tasking skills
- Good knowledge of business systems, computer literate
- Planning, organising and team working skills.
- Having excellent communication skills.
- Being confident.
- Having a clear telephone voice.
- Being able to work independently.
- Having a desire to help others.
- Being flexible and adaptable.
- Having teamwork skills.
- Being able to deal with all types of people.

**QUALIFICATIONS, SKILLS AND KNOWLEDGE** **Communication skills between departments, as well as internal and external customers ** An overall general knowledge of the industry and business. Administration skills, working with telephones, IT and general office tasks.

The role is a minimum of 17 hours per week, working weekends between 8am and 10pm and week nights between 4pm and 10pm.

**Job Type**: Part-time

**Salary**: £9.18-£9.50 per hour

Schedule:

- Monday to Friday
- Weekends only

**Experience**:

- customer service: 1 year (preferred)


  • Customer Advisor

    7 months ago


    Stevenston, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time 25 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Stevenston** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...

  • Customer Advisor

    5 days ago


    Stevenston, United Kingdom B&Q Full time

    **About the role** **Part time -28-12 hours per week** **Permanent** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£9.80 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer...

  • Customer Advisor

    7 months ago


    Stevenston, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - TradePoint** **Full time - 32 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 8.00pm** **£10.60 per hour** **B&Q Stevenston** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...


  • Stevenston, United Kingdom Rise Technical Recruitment Limited Full time

    Health and Safety Advisor (Manufacturing) £33,000 - £37,000 + Rewards Scheme + Healthcare Scheme + Training and Development + Pension + Holiday Company Benefits Stevenston, North Ayshire - (commutable from: Ayre, Troon, Kilmarnock, Irvine, Dairy, Stewarton, Dunlop, Beith) Are you a Health and Safety Advisor looking for an exciting challenge within a market...

  • Senior HSSE Advisor

    3 months ago


    Stevenston, United Kingdom CV-Library Full time

    Senior Health and Safety Advisor £40,000 - £45,000 + Rewards Scheme + Healthcare Scheme + Training and Development + Progression + Pension + Holiday + Company Benefits Stevenston, North Ayrshire - (commutable from: Ayr, Glasgow, Troon, Kilmarnock, Irvine, Dairy, Stewarton, Dunlop, Beith) Are you a Health and Safety Advisor looking for an...


  • Stevenston, United Kingdom CV-Library Full time

    Health and Safety Advisor £37,500 - £40,000 + Rewards Scheme + Healthcare Scheme + Training and Development + Progression + Pension + Holiday + Company Benefits Stevenston, North Ayshire - (commutable from: Ayr, Glasgow, Troon, Kilmarnock, Irvine, Dairy, Stewarton, Dunlop, Beith) Are you a Health and Safety Advisor looking for an exciting...


  • Stevenston, United Kingdom Sky Full time

    Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Start Date: 3rd February 2025 Salary: £24,400 per annum Site: Sky, City Park, 1st Floor, 368...


  • Stevenston, United Kingdom Rise Technical Recruitment Limited Full time

    Senior Health and Safety Advisor (Manufacturing) £43,000 - £47,000 + Rewards Scheme + Healthcare Scheme + Training and Development + Pension + Holiday Company Benefits Stevenston, North Ayshire - (commutable from: Ayre, Troon, Kilmarnock, Irvine, Dairy, Stewarton, Dunlop, Beith) Are you a Health and Safety Advisor looking for an exciting challenge within a...

  • Overnight Nightcloser

    7 months ago


    Stevenston, United Kingdom McDonald's Limited Full time

    McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us...


  • Stevenston, North Ayrshire, United Kingdom Chemring Energetics UK Ltd Full time

    About UsChemring Energetics UK Ltd is a global business providing a range of equipment based on energetic materials for defence, civil defence, and key commercial customers. We are seeking a highly skilled IT Manager to lead our IT function, focusing on infrastructure services, network, and cybersecurity.Key Responsibilities:Oversee all IT functions,...

  • ICT Manager

    2 weeks ago


    Stevenston, North Ayrshire, United Kingdom Chemring Energetics UK Ltd Full time

    IT Manager 4.5 day week – office based role Chemring Energetics UK is a global business providing a range of equipment based on energetic materials for defence, civil defence and key commercial customers. We are seeking an experienced and driven IT Manager to oversee all IT functions across our organisation, excluding ERP support. This pivotal role...

  • Store Assistant

    7 months ago


    Stevenston, United Kingdom MASCOT SCOTLAND LIMITED ( Ardeer Services ) Full time

    Store assistant required for our newly renovated Service station. you will be working mainly on your own initiatives and also as a part of a team. Duties for the Service Station: General customer services Serving Customers Cash Handling Serving on till Stock Filling Cleaning **Experience**: General Customer Service experience is required Food experience...


  • Stevenston, United Kingdom Impact Test Equipment Ltd Full time

    As a Calibration Administration Assistant at Impact Test Equipment, you will play a crucial role in ensuring the efficient and seamless operation of our calibration services. Reporting to the Calibration Manager, you will be responsible for various administrative tasks, customer service, and managing the schedules of field engineers who provide calibration...

  • Kfc Team Member

    23 hours ago


    Stevenston, United Kingdom EG Group Full time

    **Role**: KFC Team Member **Location**: Stevenston, KA20 3EG **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 above 18 | £7.05 aged 17 | £6.50 aged 16 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Team Members who can provide outstanding customer...


  • Stevenston, United Kingdom Hayocks Post Office Full time

    Job Summary: We are seeking a friendly detail-oriented and organised individual to join our team as a Post Office and Shop Assistant. Convenience Store Duties: Offer assistance and sells products to customers. Primary duties include arranging products on the display shelves, processing payments, balancing tills at end of shift and keeping the shop...

  • Retail Team Member

    1 week ago


    Stevenston, United Kingdom Greggs Full time

    **Location**: U3 Ashenyards Retail Park Stevenston Road Stevenston KA20 3EG **Pay**: £9.62 per hour, £8.18 per hour if you’re under 18 **Contract type**: Permanent **About you**: 4 x 4 hour shifts, must be able to work weekends with one in every 4 weekends off. Due to location and start time (5am) must either live locally or be able to...


  • Stevenston, North Ayrshire, United Kingdom Rise Technical Recruitment Limited Full time £40,000 - £45,000

    About Rise Technical Recruitment Limited">At Rise Technical Recruitment Limited, we are committed to delivering exceptional recruitment services. As a Senior Health and Safety Advisor, you will be responsible for ensuring the well-being of our clients and their employees.">Salary Range">The salary for this role is between £40,000 - £45,000 per annum, plus...

  • Team Leader

    7 days ago


    Stevenston, United Kingdom B&Q Full time

    **About the role** **Full time - 30 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Team Leader and...


  • Stevenston, North Ayrshire, United Kingdom Rise Technical Recruitment Full time

    As a leading recruiter in the technical industry, Rise Technical Recruitment is proud to present an exciting opportunity for a Senior HSSE Specialist. This challenging role will be based in Stevenston, North Ayrshire, with easy commutability from surrounding areas such as Ayr, Glasgow, Troon, Kilmarnock, Irvine, Dairy, Stewarton, Dunlop, and Beith.This...


  • Stevenston, United Kingdom The Mungo Foundation Full time

    Job DescriptionWe are seeking a highly skilled and dedicated Night Shift Service Manager to join our team at The Mungo Foundation. This exciting opportunity involves providing exceptional care and support to individuals with diverse needs in our 8-bedded respite service.The successful candidate will be responsible for the delivery of high-quality...