Quality and Performance Lead

2 weeks ago


Bedford, United Kingdom East London NHS Foundation Trust Full time

Band 7 - Full time

Our Mental Health Services support adults to stay well in the community and during inpatient stays. We also support adults with learning disabilities

The Q&P Team supports the delivery of a range of challenging national and local targets set either internally or externally. The role of the Quality and Performance Lead is to support teams in a clinical pathway to manage performance, and quality priorities by giving high quality information to help teams identify areas of strength and development and then to improve services for the people we support. The post-holder will also help to ensure that reports are regularly prepared and presented to a range of audiences setting out our current performance.

The post requires excellent analytical, performance management and quality improvement skills. The post holders will work with senior clinicians and operational managers to ensure robust performance management and assurances processes are in place. This will require the post holders to work effectively under pressure, managing competing priorities against tight deadlines.

The post requires excellent communication and customer service skills as you will be responsible for interfacing with a wide and varied audience on a variety of tasks. The post holders will be adept at calmly and logically solving problems encountered on a daily basis and confident in relaying technical data in a clear and concise manner.

We are a small supportive team. The post-holder will have the opportunity to work on various high-profile projects and to develop knowledge of governance processes as well as performance if they are interested in this

Our mission is to make a positive difference to people's lives by improving th

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

**e quality of life for all we serve. Our values are**: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Please kindly refer to the job description and person specification attached to this vacancy for more information.



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