IT Support Engineer

2 weeks ago


Norwich, United Kingdom Bristow Holland Full time

Bristow Holland have an excellent 3 month contract opportunity to join an organisation based in Norwich who has recently experienced exceptional growth, and consequently has a fantastic opportunity for an IT Support Engineer to join their team.

Working within a well-established IT team, you will be responsible for providing 1st/2nd line support to a variety of different customers whilst providing exceptional levels of customer service and keeping in-line with SLA's. You'll be responsible for managingincidents and resolving or escalating when required.

**Responsibilities**:

- Assisting with the management of the Company’s IT infrastructure
- Helping users resolve day-to-day issues
- Selecting and purchasing IT equipment
- Triage incoming issues for priority
- Recording IT-related assets

**Key Skills**:

- Experience working with Active Directory
- Experience with Office 365
- Some understanding of networks
- Some knowledge of server and remote desktop configuration
- Good communication skills with the ability to relay information to users with all levels of understanding

In return you will receive a daily rate of between £120 to £150 per day depending on experience and an initial 3 month contract with the view for a permanent role if successful in the position.


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