Welcome Host

1 day ago

Edinburgh, United Kingdom Marriott International, Inc Full time

**Job Number** 22213168

**Job Category** Food and Beverage & Culinary

**Location** Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

We are currently recruiting for a Welcome Host to join our One Square, Food & Beverage Team at the Sheraton Grand Hotel & Spa.

The Sheraton Grand Hotel & Spa is ideally located in the heart of Edinburgh’s financial and tourist area and is one of Scotland's leading 5 star hotels. As the largest 5 star hotel in the city with 269 bedrooms, we also have the biggest banqueting and meeting facilities with a capacity of up to 500 and the award winning One Square Restaurant. Additionally, the hotel operates the award winning One Spa, one of Europe's premier advanced city spas.

As an ambassador of our brand and our venue you will provide an upbeat and welcoming arrival and departure experience to the Hotel & Restaurant/Bar. You understand that creating a positive first and last impression to all guests is essential.

You will ensure that all guests receive a warm welcome and assist in providing a seamless service by effectively managing the seating plan and Restaurant diary. You will be expected to work a combination of early and late shifts. The role will also involve the service of F&B to guests who chose to relax in our lounge area.

**Duties**:

- Greet guests and determine the number in their party.
- Seat guests from their booking info; placing clean/current menu in front of guest, etc.
- Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
- Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
- Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures & our commitment to clean standards.
- Monitor reservations for seating availability, service, safety, and wellbeing of guests.
- Provide barista service to our guests in the lounge

**Requirements**:

- Fluent spoken and written English is required along with good phone manner.
- Advanced computer skills and sound knowledge of Opentable & Outlook are required
- Previous F&B serving & Barista skills are preferred.
- Flexible approach towards hours
- You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

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