Paediatric Outpatients Administrator

1 month ago


York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

A permanent, part time opportunity has arisen within the Paediatric Outpatients Team at York Hospital. The team provides an essential, high quality, administration support function, relating to paediatric outpatient services. Working as part of a highly effective and professional clerical and administrative team, the role involves support for a wide range of health professionals and patients.

The post holder will be required to book patients into relevant outpatient clinics for initial and follow up appointments, in accordance with the Referral to Treatment Policy.

The post involves the use of multiple electronic systems including the electronic booking system - Electronic Referrals Service (eRS), as well as the in-house data base, Core Patient Database (CPD).

The duties of this role include electronic referrals, telephone queries from patients wanting to book, change or cancel appointments and dealing with patients face to face on our reception desk.

Working days are Monday - Friday, hours to be discussed at the interview.



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