1st Line Support Engineer

2 weeks ago


Hull, United Kingdom First Achieve Ltd Full time

**First Achieve have a fantastic Opportunity within the telecommunications industry. We are looking for a 1st line support engineer to join a rapid growing IT company based in Hull.**

Duties & Responsibilities
- Providing remote support to our customers and clients
- Escalating any issues outside your remit to the appropriate team
- Provide excellent customer service to all clients
- Logging of incidents, user queries and diagnosing faults via Ivanti Corporate Help Desk System
- Efficiently escalating support cases to 2nd & 3rd line support where necessary
- Management of user accounts

What you'll need to succeed
- Previous call handling experience
- Proactive mindset and ability to problem solve
- Able to effectively manage a workload with a flexible approach
- Full training provided to bring you into line with current workforce

**Benefits**:

- Starting rate between £22,000 and £28,000 per year depending on experience
- Hybrid work schedule
- Holiday entitlement plus bank holidays
- Pension scheme
- Regular reward and recognition schemes

This is a fantastic opportunity to join a fast growing organisations. **APPLY TODAY** and one of our Consultants will be in touch to discuss in more detail.



  • Hull, United Kingdom X4 Group Full time

    An FMCG manufacturing company based in Hull are seeking a 2nd Line IT Support Engineer (Break & Fix) to join their growing IT team on an Outside IR35 contract basis. This will be 5 x a day week onsite with working hours between 8AM-5PM. They need someone who is passionate, has a lot of energy to deliver excellent customer service and be part of a great...


  • Hull, United Kingdom Ernest Gordon Recruitment Limited Full time

    **IT Support Engineer (Servers, Firewalls)** Hull **£24,000 - £30 ,000** + Progression + Excellent Training and Development + Performance bonus + Company van - Are you an aspiring IT Support Engineer with knowledge of Firewalls and Servers looking for a varied and autonomous role within a well-established, tight-knit team and lots of training and...


  • Hull, United Kingdom Digital Waffle Full time

    Digital Waffle are proud to be partnered with this leading languages organisation that is renowned as a true leader within their space.With a vibrant headquarters in Hull's city centre, you will join a talented and well-established Technology team as their 2nd Line Support Technician. As the 2nd Line IT Support Technician, you will join an established IT...

  • 2nd Line IT Support

    2 weeks ago


    Kingston upon Hull, United Kingdom Principal IT Full time

    2nd Line IT Support - Hull - £28,000 to £30,000Principal IT are working exclusively with a company based in Hull that are recruiting for a 2nd Line IT Support Technician. They work closely with public sector companies across the UK providing framework agreements. The company prides itself on simplicity, flexibility, transparency and value.Role &...

  • 2Nd Line IT Support

    2 weeks ago


    Hull, East Yorkshire, United Kingdom Principal IT Full time

    2nd Line IT Support - Hull - £28,000 to £30,000 Principal IT are working exclusively with a company based in Hull that are recruiting for a 2nd Line IT Support Technician. They work closely with public sector companies across the UK providing framework agreements. The company prides itself on simplicity, flexibility, transparency and value. Role &...


  • Hull, East Yorkshire, United Kingdom Principal IT Full time

    2nd Line IT Support - Hull - £28,000 to £30,000 Principal IT are working exclusively with a company based in Hull that are recruiting for a 2nd Line IT Support Technician. As an IT Support Technician you will be part of the Cloud Infrastructure team, therefore responsible for monitoring the internal infrastructure along with providing support and...

  • Quality Engineer

    4 weeks ago


    Hull, United Kingdom Consortium Professional Recruitment Full time

    Our client are looking for a Quality Engineer to join the business and support the quality Department in developing systems and processes aligned with their growth. The Quality Engineer will be responsible for auditing production processes, monitoring, inspecting, and proposing measures to correct or improve the company's final products and processes in...

  • IT Support Engineer

    1 week ago


    Kingston upon Hull, United Kingdom Syntax Consultancy Limited Full time

    IT Support EngineerHull (East Yorkshire)Permanent£25,000 + BenefitsIT Support Engineer wanted to provide technical support for a School in the Hull area (East Yorkshire). A chance to join a leading IT managed services business specialising in providing IT support into the Education sector. Start ideally in April/May 2024.Key experience + tasks will include:...


  • Hull, East Yorkshire, United Kingdom Thornhvac Ltd Full time

    Internal Sales Engineer required for a fast growing Air Conditioning and Refrigeration company in Hull, basic to £35K + bonus. No redundencies through COVID. In fact they paid a bonus. From a candidate perspective, this company can offer progression like no other, with plenty of people being appointed to senior roles in the past. To proactively phone...


  • Hull, United Kingdom Nicholas Associates Group Limited Full time

    Position : Electrical Manufacturing EngineerSector : Manufacturing/EngineeringLocation : HullSalary : £48,000 Shifts: Days role (flexible start/finish) Our client is recruiting for an Electrically biased Manufacturing Engineer to provide technical support and responsibility for the manufacturing process/areas assigned including improvement relating to...

  • IT Support Engineer

    2 weeks ago


    Hull, East Yorkshire, United Kingdom Syntax Consultancy Ltd Full time

    IT Support Engineer Hull (East Yorkshire) Permanent £25,000 + Benefits IT Support Engineer wanted to provide technical support for a School in the Hull area (East Yorkshire). Recent DBS check required (ideally dated within the past 3 years). A chance to join a leading IT managed services business specialising in providing IT support into the...


  • Hull, United Kingdom H9 Technical Recruitment Full time

    **Overview** H9 Technical Recruitment are supporting an independent Process Engineering Consultancy providing Process Design within the O&G/ Refinery sector. They require a Process Engineering Manager to lead the process delivery team in Hull, working within a projectenvironment and execute a mixture of consultancy and design work across several industry...

  • Maintenance Engineer

    3 weeks ago


    Hull, United Kingdom Vickerstock Full time

    My client are looking for an number of engineers for their manufacturing site based in Hull.Main tasks and responsibilities for the role:Maintain the engineering capability of the plant in line with the needs of the business.To monitor and maintain the planned maintenance system.To highlight to the appropriate personnel any potentially serious breakdown...


  • Kingston upon Hull, United Kingdom The Riverside Group Full time

    **Job Title**:Grow Support Assistant **Contract Type**:Fixed Term until 1st August 2024 **Salary**:£22,998.93 **Working Hours**:Part-time 30 hours **Working Pattern**:4 Shifts per week: 7 day rolling rota - 7:00AM - 15:00PM or 14:00PM - 22:00PM **Location**:The Crossings, Hull **Why Riverside?** At Riverside, we’re a housing association with a...

  • C&I Engineer

    3 weeks ago


    Hull, Kingston upon Hull, United Kingdom Faststream Recruitment Full time

    Faststream are working with an energy consultancy to add a C&I to their team. This is a hybrid working position based out of Hull.Responsibilities: Complete technical drawings and documents. Review documents provided by other disciplines. Ensure work is in line with HSEQ requirements. Liaise with end clients on technical matters. Review and validate...

  • Reliability Engineer

    4 weeks ago


    Hull, United Kingdom Consortium Professional Recruitment Full time

    Following a huge amount of capital investment in the company to support their continued journey of growth. Our client are looking for a Reliability Engineer to join the business and support them in delivering best in class products. The Reliability Engineer will work closely with both internal R&D and suppliers to support material selection as part of the...

  • C&I Engineer

    3 weeks ago


    Hull, United Kingdom Faststream Recruitment Full time

    Faststream are working with an energy consultancy to add a C&I to their team. This is a hybrid working position based out of Hull.Responsibilities:  Complete technical drawings and documents. Review documents provided by other disciplines.  Ensure work is in line with HSEQ requirements.  Liaise with end clients on technical matters.  Review and validate...

  • Mechanical Engineer

    2 days ago


    Hull, United Kingdom NES Fircroft Full time

    NES Fircroft are currently recruiting for a Mechanical Engineer for our large scale Chemical client based in the Hull area. Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.The Mechanical Engineer provides engineering expertise and assurance in support of safe and reliable operations,...

  • Mechanical Engineer

    2 weeks ago


    Hull, United Kingdom NES Fircroft Full time

    NES Fircroft are currently recruiting for a Mechanical Engineer for our large scale Chemical client based in the Hull area. The Mechanical Engineer provides engineering expertise and assurance in support of safe and reliable operations, growth projects and new technology development.Provide day-to-day advice and onsite TAR support in areas of mechanical...

  • Quality Engineer

    4 weeks ago


    Hull, United Kingdom Elevation Recruitment Group Full time

    Elevation Engineering and Manufacturing have a fantastic opportunity for a Quality Engineer to join a market leading manufacturing business in Hull, who have continued to see exceptional growth and are looking to expand their team in to 2023. Reporting into the sites quality manager, the quality engineer will be responsible for supporting the quality...