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Scheduler/planner
3 months ago
Customer Services Scheduler Responsibilities:
Confident team player required who can work in a busy customer dominated role at times under pressure and always as part of a team
- Coordinate with various departments to ensure site surveys are undertaken.
- Monitor contractor reports and assess best estimates
- Contact relevant contractors to authorise works to be undertaken
- Collaborate with cross-functional teams to optimize production efficiency.
- Identify and resolve any scheduling conflicts or issues that may arise.
- Maintain accurate records of client jobs and schedules
- Ensure all complaints and issues are resolved within set timeframes
**Skills**:
- Strong organizational and time management skills.
- Excellent attention to detail and ability to multitask.
- Proficient in use of Outlook, Word and Excel
- Excellent customer relationship building skills.
Note: This job description does not list all the duties of the position. Additional responsibilities may be assigned by the supervisor as needed.
**Salary**: £23,000.00-£26,000.00 per year
**Benefits**:
- Company pension
Ability to commute/relocate:
- Bishops Stortford, Hertfordshire: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer relationship management: 2 years (preferred)
Work Location: In person
Reference ID: NP4310
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