Performance Improvement Co-ordinator

2 weeks ago

Blackfriars Station, United Kingdom Network Rail Full time

Performance Improvement Co-ordinator

**Location**:
Blackfriars, GB

**Department Name**:
Southern Region

**About Network Rail**:
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. **Watch our video to find out more**

We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

**Brief Description**:
We are currently recruiting for a performance improvement co-ordinator in this role you will implement the company performance improvement processes in Southern region to deliver train service improvement across the railway industry. We are looking for a driven, energetic and collaborative individual to join the South Eastern/Kent Joint Performance Team (JPT) based within the Southern Region at Puddle Dock. You will work with responsible managers and other key stakeholders within Network Rail, Train and Freight Operators, and relevant industry partners such as British Transport Police.

**About the role (External)**:
**Key Accountabilities**
- Implement company procedures for all aspects of performance improvement management including FRA, JPIP and the Control Period.
- Co-ordinate and deliver, as appropriate, performance improvement plans for the route/area, focusing on projects with the best return for Network Rail and the industry, based in the outputs of the route analysis team.
- Liaise with delivery units for performance improvement projects within the route/area and work with the local team to mitigate risk during delivery of projects.
- Produce well-researched, highly numerate analysis of business cases for performance improvements.
- Act as the single point of contact for performance related projects within the route / area during their implementation.
- Support the routes and operators in effective sharing of best practice and cross learning processes
- Monitor and report the progress and effectiveness of all performance improvement initiatives within the relevant performance tracking system, ensuring all stakeholder performance review meetings are held.
- Liaise with the route teams to document the mitigation actions from Significant Performance Incident Reviews (SPIRs) and lead the implementation of these actions to prevent future reoccurrence.

**Job Skills, Experience and Qualifications**

Essential
- Project management skills
- Able to demonstrate effective communication skills
- Understand investment regulations and budgetary systems
- Influencing skills
- Business and safety case preparation

Desirable

6 sigma green belt

**Salary**: £34,050 - £38,305 as well as Inner London Allowance (£3,270 pro-rata) salary dependent on experience and skills**Remote working opportunity**

**Drugs and Alcohol Standard**:

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