General Practice Assistant

3 weeks ago


Crewe, United Kingdom Haslington GP Surgery Full time

**About us**:
Haslington Surgery is a two Partner practice, located in a small village in Cheshire. We have a clinical team including Salaried GP’s, Nurse Practitioner, three Nurses, one GPA, one Care Coordinator, Clinical Pharmacist and Pharmacy Technician. This is supported by a Practice Manager and Senior Receptionist working with a small administration and reception team. We form part of the local SMASH PCN group of Surgeries, working together to focus on local patient care and to deliver local services.

Together we are a friendly team who work closely and meet on a regular basis to promote continuous learning and professional development for all.

We have a flexible approach and will consider flexibility to working days and hours worked during those days.

We are supportive of professional development and pride ourselves supporting peer support for these new roles whilst working in a supportive and friendly environment.

The Practice has a commitment to excellent patient care, quality improvement and learning. It is expected that all members of our team are actively committed to supporting these aims and participate in relevant activities when appropriate.

**Job summary**:
An exciting opportunity has arisen to work within Haslington Surgery.

As part of the wider team in general practice, General Practice Assistants (GPA) provide a support role, carrying out administrative tasks, combined with basic clinical duties.

GPAs are trained to undertake routine administration and basic clinical duties. They can help to free up GPs time and contribute to the smooth running of appointments, improving patients experience in the surgery; improve patient access and release highly qualified staff to concentrate on treating and managing patients with more complex conditions; improve patient flow within surgery hours, increasing the time efficiency of appointments, and reduction of waiting times; supporting patient experience by ‘translating’ or reiterating information from the GP.

**Administration Job Responsibilities**
- Sorting all clinical post and prioritising for the GP in terms of actions.
- Dealing with routine clinical post directly e.g. DNA letters
- Extracting all information from clinical letters that needs coding and adding to notes
- Arranging appointments, referrals, tests and follow up appointments of patients
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, ESA113 benefits agency forms etc
- Explaining treatment procedures to patients
- Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
- Extracting information from clinical letters that requires coding.
- Completion of other role appropriate administration duties, agreed with the Practice Manager.

**Clinical Job responsibilities**
- Support the GP with immunisations/wound care
- Dipping urine, taking blood pressure, clinical observations, urinalysis, ECGs, phlebotomy, health checks, chaperoning duties,
- Preparing patients prior to going in to see the GP, taking a brief history, observations, and basic readings in readiness for the GP appointment.
- Processing and management of laboratory samples requested by GPs/nurses
- Sterilising, cleansing and maintenance of surgical equipment
- Vaccine/cold chain storage, monitoring and recording
- Surgical equipment and vaccine re-stocking and stock rotation
- Clearing and re-stocking consulting rooms
- Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations
- Assisting in the assessment and surveillance of patients’ health and well-being
- Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
- Helping to raise awareness of health and well-being and how it can be promoted
- Assisting with the collection and collation of data on needs related to health and well-being.
- Arrange routine cytology and recalls/ follow ups.
- Code and send letters on emis.

**BASIC PERSON SPECIFICATION**

**Essential qualifications: Minimum NVQ Level2 in Health and Social care or equivalent.**

Applications from current Health Care Assistants are very welcome.

Please contact Chris Moreton (Practice Manager) if you would like to know more about the role or arrange a site visit and walk around.

If you have what it takes, we would like to hear from you

**Salary**:Is negotiable
- based on experience in this role, or a Health Care Assistant role.

**Working hours**:27 hrs a week maximum
- covering Monday, Tuesday and Wednesday each week. We are willing to be flexible with working hours.

**Job description**:see document.

**Job specification**:see document.

**Job Types**: Part-time, Permanent
Part-time hours: 2


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