Service Coordinator

2 weeks ago


Melton Mowbray, United Kingdom A&D Recruitment Ltd Full time

**Service Coordinator**

Our client is currently seeking a Service Coordinator to be an integral and key member of the service team to support internal and external processes

**Job Purpose**

The Service Coordinator will support internal and external customers within the service team and be a self-motivated team player with a willingness / desire to grow professionally. Previous experience in a service department or service role would be beneficial.

You must be able to prioritise work load and require excellent communication and interpersonal skills, building good relationships with customers.

You will quickly need to have a strong understanding of company products with a willingness to learn.

Due to the remote location of the offices and partners, any applicants must hold a

full driving license and have their own transport.

There will be excellent career progression prospects within this business.

**Key Responsibilities of the Service Coordinator**:

- Responsible for identifying and highlighting potential issues with resource, skills and workloads.
- Proficiently using the scheduling system to task engineers to attend reactive call outs and scheduled work for all areas.
- Receiving service calls from clients and logging call details accurately
- To ensure Engineer’s Netbooks or Tablets are up to date with required work as needed.
- Process engineers’ paperwork
- Providing excellent customer service
- Ensuring weekly scheduled visits are completed on time
- Ensure computer system is kept consistently updated.
- To undertake further duties as reasonably required for business needs.
- Booking engineers accommodation
- Support the sales of Service Contracts
- To ensure quotes are invoiced to match completed works.
- Manage personal lead que
- Follow up quotations (weekly)
- Log complaints following our complaints process
- Support feedback opportunities
- Support part sales and website shop
- Fuel monitoring

**Personal**
- Experience working in a similar role ideally service department or service role.
- Excellent written and verbal skills.
- Computer Literate
- Organised and able to priorities work load
- Good customer service
- To be able to work at speed
- Enthusiastic & ambitious

**Remuneration**:

- Salary - £22,000 - £25,000
- 25 days holiday plus Banks
- Company Contributory Pension Scheme after probation
- Mon - Fri (37.5 hours)
- Opportunity to progress



  • Melton Mowbray, United Kingdom Encore Global Full time

    **Warehouse Coordinator** **_ Old Dalby, UK_** **Salary: 25-26k (dependant on experience)** **Position Overview - Warehouse Coordinator** Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation,...

  • Project Coordinator

    2 months ago


    Melton Mowbray, United Kingdom SF Group Full time

    **Project Coordinator** **Full Time, Permanent** **Melton Mowbray, LE14 - Office Based** **£24,000 - £28,000** The Commercial Division at SF Recruitment are currently working with a well-established and successful business based in the North East of Leicestershire to recruit for an experienced Project Coordinator to join their team on a permanent...

  • Care Coordinator

    1 month ago


    Melton Mowbray, United Kingdom Latham House Medical Practice Full time

    **Care Coordinators will**: a) Proactively identify and work with a cohort of people to support their personalised care requirements, using the available decision support aids, including but not limited to: LD register SMI register Accessibility needs: blind / deaf/ disabled Sheltered housing Rough sleepers Refugees and asylum seekers Travelling community...


  • Melton Mowbray, United Kingdom Redd Retail Group Full time

    **Junior Project Coordinator** A fantastic opportunity to join an international, progressive company with offices in the UK, New York, Hong Kong and China. Have you recently graduated or finished education and are looking to start your career? Would you enjoy being part of an innovative business, where your ideas count? If so, this could be a great...


  • Melton Mowbray, United Kingdom Hospitality Staffing UK Full time

    **Events Coordinator, Luxury venue, unique events space, amazing product, investment planned for 2023.** You will work as part of a team of 4 which includes a Director of Sales, Wedding Coordinator, Reservationist and 1 other. A new GM joined the business in January and he is keen to start the year off with a new addition to his team. The hotel has plans...


  • Melton Mowbray, United Kingdom JT Recruit Full time

    **Specialist Product Administrator** Prestigious small and growing family business in the Melton Mowbray area are looking for a Specialist Product Administrator / Coordinator to join them. The company produce acrylic bespoke labels for the Data, IT, Telecoms, Electrical and Engineering sector. The role requires: - Ultimately, a good understanding of the...


  • Melton Mowbray, United Kingdom Maze Training Full time

    Briefly about the job… Maze is a dynamic and successful training business transforming ambitious organisations in the UK and Globally through leadership management and personal development training solutions. They have an exciting opportunity for a Learning and Development Coordinator based in the East Midlands, this role makes a key contribution to their...


  • Melton Mowbray, United Kingdom Maze Training Full time

    Briefly about the job…Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.Maze is a dynamic and successful training business transforming ambitious organisations in the UK and Globally through leadership management and personal development training solutions. They have...


  • Melton Mowbray, United Kingdom Maze Training Full time

    Briefly about the job…Maze is a dynamic and successful training business transforming ambitious organisations in the UK and Globally through leadership management and personal development training solutions. They have an exciting opportunity for a Learning and Development Coordinator based in the East Midlands, this role makes a key contribution to their...


  • Melton Mowbray, United Kingdom Maze Training Full time

    Briefly about the job…Maze is a dynamic and successful training business transforming ambitious organisations in the UK and Globally through leadership management and personal development training solutions. They have an exciting opportunity for a Learning and Development Coordinator based in the East Midlands, this role makes a key contribution to their...


  • Melton Mowbray, United Kingdom Maze Training Full time

    Job DescriptionBriefly about the job…Maze is a dynamic and successful training business transforming ambitious organisations in the UK and Globally through leadership management and personal development training solutions. They have an exciting opportunity for a Learning and Development Coordinator based in the East Midlands, this role makes a key...


  • Melton Mowbray, United Kingdom Maze Training Full time

    Briefly about the job…Maze is a dynamic and successful training business transforming ambitious organisations in the UK and Globally through leadership management and personal development training solutions. They have an exciting opportunity for a Learning and Development Coordinator based in the East Midlands, this role makes a key contribution to their...


  • Melton Mowbray, United Kingdom OSHClub Full time

    Description and Requirements This role is what every OSHC Coordinator dreams of! This Lead Coordinator role is to manage a large OSHC service at Mowbray Primary School located in Lane Cove North, lead a team, be involved in the school community, and build key relationships with the school, families, and children. In addition to paid admin hours...


  • Melton Mowbray, United Kingdom OSHClub Full time

    Description and Requirements This role is what every OSHC Coordinator dreams of! This Lead Coordinator role is to manage a large OSHC service at Mowbray Primary School located in Lane Cove North, lead a team, be involved in the school community, and build key relationships with the school, families, and children. In addition to paid admin hours...


  • Melton Mowbray, United Kingdom The AA Full time

    **Company description**: **Role**:Customer Service Advisor **Salary**: £20,301 **Location**: Melton Mowbray - Dynamic working between the office and home once fully trained **Contract**: Permanent Full-time & Part Time Roles Available **Hours**: Monday to Friday between 08:00 - 18:00 Solution bringers. Day makers. Extra milers. We are the AA. And we...


  • Melton Mowbray, United Kingdom Gap Healthcare Full time

    Executive Assistant to Service Quality Director Are you an established care giver with administration experience who strives for excellence in all aspects of your working life? If so then look no further! A great and exciting opportunity has just come available for an Executive Assistant to Service QualityDirector situated near to Lincolnshire but will...

  • Programme Coordinator

    3 weeks ago


    Melton Mowbray, United Kingdom The Salvation Army Full time

    Working hours:  40 hours per week with participation in on call duties and includes evenings and weekend work Interview date:  To be confirmed Join our team... Do you like a challenge?  A unique and exciting opportunity has presented itself within the Anti-Human Trafficking and Modern Slavery Operations Unit within the  East Midlands . The role...

  • Programme Coordinator

    2 weeks ago


    Melton Mowbray, United Kingdom The Salvation Army Full time

    Working hours:  40 hours per week with participation in on call duties and includes evenings and weekend work Interview date:  To be confirmed Join our team... Do you like a challenge?  A unique and exciting opportunity has presented itself within the Anti-Human Trafficking and Modern Slavery Operations Unit within the  East Midlands . The role...


  • Melton Mowbray, United Kingdom The Salvation Army Full time

    **Working hours**: 40 hours per week with participation in on call duties and includes evenings and weekend work **Interview date**: To be confirmed **Join our team...** **Do you like a challenge? **A unique and exciting opportunity has presented itself within the Anti-Human Trafficking and Modern Slavery Operations Unit within the** East Midlands**. The...


  • Melton Mowbray, United Kingdom Stapleford Park Full time

    **Stapleford park is looking to grow the Wedding and Events Team.** Self-motivated, Go-Getter, High-end Hospitality Wedding & Events Co-ordinator - **Key areas**:_ - To ensure that every single wedding and event enquiry is handled according to the company standards, delivering a professional, friendly and helpful service at all times - To accept business in...