Administration Officer

3 weeks ago


Glasgow, United Kingdom Interaction Recruitment Full time

**Reference**
419084

**Salary**
£10.51 - £10.51/hour

**Job Location**:

- United Kingdom - Scotland - Strathclyde - Glasgow City - Glasgow

**Job Type**
Temporary

**Posted**
17 March 2023

**Job Title**:Case Administration Officer

**Salary: £10.51 per hour** (Weekly Pay)

**Contract**:Temporary till September with potential of extension

**Working Hours**: Monday to Friday 8 - 4 9am - 5pm 10- 6 (37.5 hours per week)

The Case Administration Officer’s role is to deliver assistance to the operation with administrative based tasks, case flow management and the evaluation of supporting case information to decide if a case is inside terms of reference/outside terms of reference. They will distribute, progress and close cases at various stages of the operation and, where necessary, gather information and provide both written and oral communications to complainants and participating companies.

**Key Accountabilities**
- Achieve expected performance and quality standards in order to support the delivery of company Service Level Agreements
- Communication with all areas and levels within the business, in addition they will also have regular contact with external key stakeholders
- Monitor workload, prioritise tasks and allocate cases; to meet deadlines and ensure smooth case flow management
- Evaluate cases in order to identify compliance and non-compliance, specifically relating to terms of reference, disputes, final decisions and outstanding remedies
- As a focal point of the business, the officers are expected to maintain and develop a thorough working knowledge of relevant industry sectors. In addition, they are expected to identify key trends and provide guidance and/or feedback to the relevant internal and external partners
- Producing reports to assist in specific reconciliation activity for our participating companies and the regulatory bodies
- General administration including troubleshooting and coaching colleagues from across the business to empower them to make the right decisions and remain impartial
- Facilitating visits from external key stakeholders to improve processes and enhance working relationships

**Essential Skills Qualifications, accreditation & Registration**
- Good keyboard and IT skills including proficiency in MS Office Word, and basic skills in Excel
- Strong communication skills (verbal and written) and ability to communicate effectively with a wide range of individuals
- Possess basic numeric skills
- Ability to use and work on own initiative

**Contact information**:
Ryan Downs



  • Glasgow, United Kingdom Sulmara Subsea Full time

    The Office Administrator will provide administrative support to EA region as well as to the wider global team by assisting with general office management and administration tasks. Hours of work: Monday-Friday 8.30am - 5.00pm, with 1 hour for lunch. **Main Duties and Responsibilities**: - General administration of office and first point of contact for...


  • Glasgow, United Kingdom Marc Allan Builders Ltd Full time

    Our company is looking for an organized and self-motivated Office Administrator who will be responsible for providing all administrative support. The office administrator’s role will include working closely with our management team by handling all clerical duties. In order to be successful in this position you should be organised, professional and have...


  • Glasgow, United Kingdom The Supreme Group Full time

    We are looking for a for a part time administrator to join our team. Initially one or two days to start with. **Key Responsibilities Include**: - Day to day general office administration - Printing/logging invoices - Payslips/new starts - Answering telephone - Printing - Record keeping - Filing - Scanning/photocopying **Skills/Experience**: -...


  • Glasgow, United Kingdom easywaste Full time

    Join our growing team at easywaste, an innovative leader in Scotland's commercial waste management sector. **If you're passionate about office administrative tasks, and keen to contribute to our growth journey, we'd love to hear from you!** **The Responsibilities**: - You will play a vital role in supporting our Business Development Manager (BDM) by...


  • Glasgow, United Kingdom easywaste management Full time

    Join our growing team at easywaste, an innovative leader in Scotland's commercial waste management sector. **If you're passionate about office administrative tasks, and keen to contribute to our growth journey, we'd love to hear from you!** **The Responsibilities**: - You will play a vital role in supporting our Business Development Manager (BDM) by...


  • Glasgow, United Kingdom easywaste Full time

    Join our growing team at easywaste, an innovative leader in Scotland's commercial waste management sector. **If you're passionate about office administrative tasks, and keen to contribute to our growth journey, we'd love to hear from you!** **The Responsibilities**: - You will play a vital role in supporting our Business Development Manager (BDM) by...


  • Glasgow, United Kingdom easywaste Full time

    Join our growing team at easywaste, an innovative leader in Scotland's commercial waste management sector. **If you're passionate about office administrative tasks, and keen to contribute to our growth journey, we'd love to hear from you!** **The Responsibilities**: - You will play a vital role in supporting our Business Development Manager (BDM) by...


  • Glasgow, United Kingdom Pearson Whiffin Recruitment Full time

    **Office Administrator - Full time** **Location: Glasgow (must be able to drive due to location)** **Salary: £28- £32k** **5 days a week - office based (no hybrid working due to the nature of the work)** **Hours: Monday - Friday 8am - 5pm** A rare opportunity has arisen for an **Office Administrator **to join my client, an established and rapidly...


  • Glasgow, United Kingdom RS GROUP Full time

    We are looking for an office administrator to join our team. This individual will handle the affairs of our group entities. This individual will be responsible for oversight of all administrative tasks as required by management. - Previous experience within an office administration role - Accounting knowledge - Experience dealing with utilities companies -...


  • Glasgow, United Kingdom TEAM Ltd Full time

    **Role**:Office Administrator **Location**: Glasgow **Compensation**: Up to £19k **Sector**: Commercial Building, Glazing & Roof Maintenance **Job description** TEAM Ltd is a sector leading, commercial building, glazing and roof maintenance specialist. The key to our success is largely based on our core values which are Passion - Business Growth,...


  • Glasgow, United Kingdom Red The Consultancy Full time

    Our client, a maritime training provider based in Glasgow, are looking for an Administration Officer to join their team on a 12 month fixed term contract. A demanding and diverse role within a very busy department, this position would involve offering a fully comprehensive service to its many prestigious clients. As Administration Officer, you must hold the...


  • Glasgow, United Kingdom Caledonian Plywood Company Full time

    **Administrator** We have an excellent and unique opportunity for an Administrator to join our team. This role will be based in our Uddingston head office and is a perfect opportunity for someone looking to start a career in administration. The role will give experience in processing for the fire door manufacturing department as well as giving experience in...


  • Glasgow, United Kingdom Select Solutions Ltd Full time

    **OFFICE ADMINISTRATOR** - Select Solutions are looking for an Office Administrator to join the team on a full-time basis._ - Contract: Permanent (40 hours per week)_ - Working Pattern: Monday to Friday, 08:00 to 17:00_ - Based: Glasgow_ - Salary: £26,000 per annum (dependent on experience)._ **About Select Solutions**: For over 25 years Select Solutions...


  • Glasgow, United Kingdom Select Solutions Ltd Full time

    **OFFICE ADMINISTRATOR** - Select Solutions are looking for an Office Administrator to join the team on a full-time basis._ - Contract: Permanent (40 hours per week)_ - Working Pattern: Monday to Friday, 08:00 to 17:00_ - Based: Glasgow_ - Salary: £26,000 per annum (dependent on experience)._ **About Select Solutions**: For over 25 years Select Solutions...


  • Glasgow, United Kingdom KOICOMS Full time

    **We are looking for a dynamic and customer-focused individual to join our team as an Office Admin.** **If you're passionate about office administrative tasks, adept at multitasking, and keen to contribute to our growth journey, we'd love to hear from you!** **The Responsibilities**: - You will play a vital role in supporting our Business Development...


  • Glasgow, United Kingdom Alexander Sloan Full time

    An exciting opportunity has arisen to join our Admin Team at our Glasgow office. **Who are we?** Alexander Sloan was established in 1867. We are proud to be one of Scotland’s longest standing independent accountancy firms. We work in partnership with our clients, understanding their specific needs and creating a tailored service, backed by current...


  • Glasgow, United Kingdom C2C Electrical Services Ltd Full time

    Established company looking for additional Office Administrator due to expansion. The duties expected would consist of general office administration duties including contacting clients and customers to arrange appointments. Must be computer literate with minimum experience on spreadsheets and word documents. **Salary**: £18,000.00-£22,500.00 per...


  • Glasgow, United Kingdom Mackenzie Construction Ltd Full time

    **Job description** Based in Thornliebank, Glasgow, Mackenzie Construction are currently looking to recruit an Administrator to join our busy team. This is a full time role and the hours of work are Monday - Friday 9am-5pm The Administration team provide support to our site workers and office staff carrying out a range of tasks such as booking...


  • Glasgow, United Kingdom Prime Trading Group Full time

    Job DescriptionOFFICE ADMINISTRATOR Select Solutions are looking for an Office Administrator to join the team on a full-time basis.Contract: Permanent (40 hours per week)Working Pattern: Monday to Friday, 08:00 to 17:00Based: GlasgowSalary: £26,000 per annum (dependent on experience).About Select Solutions:For over 25 years Select Solutions have been...


  • Glasgow, United Kingdom KOICOMS Full time

    **We are currently recruiting for an Sales Office Administrator to join our team within the Glasgow Head Office.** Initially main duties will include but are not limited to the following; - Day-to-day running of a busy sales office providing first level support to the Sales Team. - Review, log and verify Invoices for payment processing and equipment...