Internal Communications Executive

2 weeks ago


Walsall, United Kingdom Echo Managed Services Full time

**Internal Communications Executive**

This is a fantastic role for someone looking to develop their Internal Communications career in a thriving multi-site, multi-national business.

As our Internal Communications go-to-person, embedded within the business, you’ll be working closely with the Marketing Manager and the People and Development team; you’ll support with internal communications activity to ensure effective communication to Echo employees that supports Echo’s strategy, vision and values.

Using a variety of communication tools, you’ll help ensure all employees receive relevant messages in a timely manner and are updated on business and people news; ultimately maximising levels of employee engagement. You’ll be part of the team in the Echo business but also part of the wider comms and marketing group team so will have plenty of room to grow and colleagues to bounce ideas off.

**About the role**:

- Play a key role in implementing the internal communication strategy to deliver timely and engaging communication across the business
- Plan, edit and write content for a variety of internal communication channels, creating consistent and clear messages that are engaging and relevant to the audience
- Use appropriate communications channels and processes to ensure that employees feel informed, valued and motivated
- Support the delivery of engagement events, ensuring they are delivered with creative input, in line with internal messaging and tailored to the audience
- Support the roll out of the employee engagement survey, maximising participation and supporting the communication of engagement action plans
- Manage elements of company LinkedIn and Glass Door content to support our employer brand strategy
- Work with the marketing team to ensure internal communication messages are coordinated with external communication messages
- Ensure the communications audience is accurate and segmented to allow more tailored communication where needed
- Regularly capture feedback from our audience around the effectiveness of our communication and measure success rates

**What you’ll need**:

- The Internal Communications Executive will have high levels of attention to detail, be extremely well organised, methodical, and thorough. They will be able to multi-task and prioritise effectively, keeping track of all projects and always staying on top of deadlines
- Operates with a high degree of integrity in their work, respecting and maintaining confidentiality
- Able to look for better ways of doing things and suggest improvements

**What you’ll get in return**:

- Basic starting salary of £26-32k
- Dedicated time with your leadership team to develop and grow
- Potential for study packages to enable development
- The chance to grow in a thriving business

**Who are we**

Echo are part of South Staffordshire PLC, an integrated services group behind South Staffs and Cambridge Water along with a range of other non-regulated services and products to essential services operators and markets. With around 3000 people in across the UK and abroad, you’re not just getting a new job; you’re starting a career.

Echo was born in 2001; since then we’ve been hard at work supporting water and energy companies in the UK and overseas with award winning services and software that help them give their own customers a great, and efficient, service.

Our clients are household names that provide essential services to us all as consumers, and we’re very proud to play a part in supporting their vital work.

There are around 600 of us that make up the Echo team, spread across three continents and four countries. We offer a huge range of exciting roles due to the diversity of our services and software solutions, and we continue to expand and grow as a company at home and overseas.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£32,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Walsall: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Walsall

Reference ID: AH/EMS/ICE/223



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