Salesforce Solution Architect

1 month ago

London, United Kingdom A5 Full time

A5 guides businesses through their Digital Transformation journey with a focus on Campaign-to-Revenue. As a leading solutions provider and systems implementer, we modernize business processes through our strategic methodology using industry-leading Salesforce platform and backend ERP integrations. We are one of the very few partners in the ecosystem with Salesforce Ventures investment and are also proud to be part of the Salesforce partner advisory board. A5 has employees across North America, Europe and India.

Come join a growing Salesforce Practice and work on fun projects with good people

**Salesforce Solution Architect - Sales and Service**

As a Salesforce Solution Architect, you will work directly with the project team and clients, gathering requirements to analyze, design, and/or implement Salesforce Sales and Service Cloud. He/she should have solid functional and industry knowledge and knowledge of other Salesforce products: CPQ preferred.

**Responsibilities**:

- Provide solutions leadership and best practices on the SFDC platform
- Work with business stakeholders to understand their business processes, prioritize information needs, and translate business requirements into systems solutions
- Document As-Is business processes, business requirements, and solution designs for Salesforce platform
- Work with clients and end-users to gather, understand, and define business requirements
- Work collaboratively with internal team members to design a solution that will meet the customer’s business requirements
- Analyze, design, and configure SFDC Sales and Service solutions
- Liaison between customer stakeholders and technical team to communicate requirements for solution design, development, testing, and implementation
- Collaborate with developers to test and verify that solutions will meet the business requirements
- Assist with project management, planning, and coordination of project activities

**Qualifications**:

- Experience in Business Analysis, SFDC Platform Design, and Implementation
- Exceptionally collaborative, flexible, and adaptable when working with customers and various teams
- Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical customers and coworkers
- Strong organization, communication, and interpersonal skills
- Strong analytical skills with the ability to troubleshoot complex systems issues
- Excellent attention to detail
- Experience defining business requirements and use cases
- Product Selection, Bundling and Configuration Rules, Pricing and Discounting, Quote Output Generation, Contracting Process
- Proficiency in administrative tasks such as managing permissions, page layouts, templates, approvals, workflow, products, price books, reports, and dashboards
- Strong knowledge of Salesforce Sales Cloud and Communities and nice to have Salesforce Service Cloud, Marketing Cloud experience and certifications
- Experience with enterprise clients

**Position**:Full Time

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