Pcn Care Coordinator

7 months ago

Peterborough, United Kingdom Jenner Healthcare Full time

**To support the efficient running of the Practice by**: Answering patient queries on the telephone at busy times, making and managing appointments, ensuring support to patients to enable them to manage their own health. Provide coordination and navigation support for people and carers from a contact list or defined patient list. Support cohorts of patients in collaboration with clinical team members. Holistically bring together patient care, linking to Social Prescribers and other non-GP Practice workers where required.

Key responsibilities Help people to manage their health needs through answering queries, making and managing appointments and ensuring that people have good quality written or verbal information to help them make choices about their care using tools to understand peoples level of knowledge, confidence and skills in managing their own health. Support the clinical team on the day with managing patient queries and appointments. Provide results over the telephone/pass urgent results to a Doctor. Utilising population health intelligence to proactively identify and work with a cohort of patients to deliver personalised care.

Deal with personal tasks assigned to you within agreed service levels. Support patients to utilise decision aids in preparation for a shared decision-making conversation. Holistically bring together all of a persons identified care and support needs and explore options to meet these within a single Personalised Care and Support Plan (PCSP), in line with PCSP best practice and based on what matters to the person. Support people to take up training and employment and to access appropriate benefits, education, peer support interventions, accessing self-management where eligible, for example, through referral to Social Prescribing Link Workers.

Provide coordination and navigation for people and their carers across health and care services, working closely with Social Prescribing Link Workers, Health and Wellbeing Coaches and other Primary Care professionals. Support the coordination and delivery of MDTs within the PCN where required. Open and close doors at the beginning and end of the day. The performance of any other reasonable duties requested by the Doctors, Practice Manager/Lead or Line Manager.

Page 1 of 4 The following set out the key wider responsibilities of the Care Coordinator role: Work with the GPs and other Primary Care professionals within the PCN to identify and manage a caseload or defined list of patient contacts and, where required and as appropriate, refer people back to other health professionals within the PCN. Raise awareness within the PCN of shared decision-making and decision support tools. Raise awareness of how to identify patients who may benefit from shared decision-making and support PCN staff and patients to be more prepared to have shared decision-making conversations. Confidentiality In the performance of the duties outlined in this role, you must act within the confines of the Data Protection and Confidentiality Policies of the organisation at all times.

You will be required to complete mandatory online training for this element of the role. As a business organisation, all such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of thePractice may only be divulged to authorised persons in accordance with the PracticePolicies and Procedures relating to confidentiality and the protection of personal and sensitive data. Health and safety The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, the Practice Health & Safety Manual and the Practice InfectionControl Policy and published procedures.

**This will include**: Using personal security systems within the workplace according to Practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. You will be required to complete mandatory online training for this element of the role. Actively reporting of health and safety hazards and infection hazards immediately when recognised.

Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of standards of cleanliness consistent with the scope of the job holders role. Undertaking periodic Infection Control training (minimum annually). Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice Policies and Procedures, and current legislation.

You will be required to complete mandatory online training for this element of the role. Respecting the privac

  • Pcn Care Coordinator

    7 months ago

    Peterborough, United Kingdom Lakeside Healthcare Full time

    **About Lakeside** LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous, ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across...

  • Primary Care Network Care Coordinator

    8 months ago

    Peterborough, United Kingdom Lakeside Healthcare Group Full time

    Care coordinators provide extra time, capacity, and expertise to support patients in preparing for or in following-up clinical conversations they have with primary care professionals. They will work closely with the GPs and other primary care professionals within the PCN to better identify and manage a caseload of selected patients making sure that...

  • Primary Care Network Care Coordinator

    7 months ago

    Peterborough, United Kingdom Lakeside Healthcare Full time

    **LAKESIDE HEALTHCARE** is changing the face of primary care provision in England. We are bold, adventurous, ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire,...

  • Care Coordinator

    7 months ago

    Peterborough, United Kingdom Lakeside Healthcare Full time

    **About Lakeside** **LAKESIDE HEALTHCARE **is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across...

  • Pcn Operational Team Lead

    7 months ago

    Peterborough, United Kingdom Lakeside Healthcare Full time

    **About Lakeside** **LAKESIDE HEALTHCARE **is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across...

  • Peterborough Partnerships Pcn Administration

    7 months ago

    Peterborough, United Kingdom Nightingale Medical Centre Full time

    The following are the core responsibilities of the PCN Administration Assistant. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. a. To support in the delivery of enhanced services and other service requirements on behalf of the PCN f. Support the delivery of QOF /...

  • Pcn Social Prescribing Link Worker

    7 months ago

    Peterborough, United Kingdom Lakeside Healthcare Group Full time

    Purpose of the role Lakeside Healthcare are looking to employ Community Link Workers (Social Prescribing) to assist in the provision of care for patients within our Primary Care Network (PCN). The PCNs vision is to work together to deliver the best possible outcomes for our patients and staff. You will work in close partnership with our member practice teams...

  • Receptionist / Care Coordinator

    7 months ago

    Peterborough, United Kingdom Hampton Medical Centre Full time

    **Reception duties**: Opening up/locking-up of practice premises and maintaining security in accordance with practice protocols. Maintaining and monitoring the practice appointments system. Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare...

  • Personal Care Coordinator

    3 weeks ago

    Peterborough, Peterborough, United Kingdom Atlas Care Services Full time

    Personal Care CoordinatorWe are looking for a dedicated and compassionate Personal Care Coordinator to join our team at Atlas Care Services. In this role, you will play a key part in delivering high-quality care and support to individuals in their own homes.Your primary responsibility will be to coordinate the care and support provided to service users,...

  • Care Coordinator

    7 months ago

    Peterborough, United Kingdom Helping Hands Home Care Full time

    Location: Peterborough **The Role**: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150...

  • Care Coordinator

    11 hours ago

    Peterborough, United Kingdom Helping Hands Home Care Full time

    Location: Peterborough **The Role**: Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Manager with Recruitment, Business Growth and ensuring we are always delivering the highest possible standard of care. We pride ourselves on delivering care that truly meets the needs of the...

  • Personalised Care Team Lead

    7 days ago

    Peterborough, United Kingdom Lakeside Healthcare Full time

    **About Lakeside** **LAKESIDE HEALTHCARE** is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across...

  • Live in Care Coordinator

    7 months ago

    Peterborough, United Kingdom Helping Hands Home Care Full time

    Location: Peterborough **The Role**: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you will manage and...

  • Live in Care Coordinator

    7 months ago

    Peterborough, United Kingdom Helping Hands Home Care Full time

    Location: Peterborough **The Role**: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you will manage and...

  • Care Coordinator

    11 hours ago

    Peterborough, United Kingdom Bee's Care Limited Full time

    **Job Title**:Care Coordinator **Salary**: £11.20 per hour **Working hours**: **Days**: Week 1- 7 days 7 am to 2 pm (Weekend on) Week 2 - 3 days 7 am to 2 pm (Weekend off) **Evening**:Week 1- 7 days 5 pm to 9 pm (Weekend on) Week 2 - 3 days 5 pm to 9 pm (Weekend off) **Knowledge, experience, personal qualities and qualifications** Excellent written,...

  • Care Coordinator

    1 day ago

    Peterborough, United Kingdom Bee's Care Limited Full time

    **Job Title**:Care Coordinator **Salary**: £11.20 per hour **Working hours**: **Days**: Week 1- 7 days 7 am to 2 pm (Weekend on) Week 2 - 3 days 7 am to 2 pm (Weekend off) **Evening**:Week 1- 7 days 5 pm to 9 pm (Weekend on) Week 2 - 3 days 5 pm to 9 pm (Weekend off) **Knowledge, experience, personal qualities and qualifications** Excellent written,...

  • Home Care Coordinator

    3 days ago

    Peterborough, United Kingdom Trust Care Management Ltd Full time

    **What we are looking for**: Trust Care Management Ltd is an independent health and social care provider operating a range of services within residential, nursing and learning disability registered homes for adults. TCM’s sister company Focus Care operates several supported living services nationwide. Together the two Companies operate 36 services across...

  • Clinical Care Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Leaders in Care Full time

    Job Title:Clinical Care CoordinatorCompany Overview:We are a well-established and progressive provider of complex care packages within the community, based in Cambridgeshire. We have secured further packages during an exciting growth phase.Job Description:This role will involve providing face-to-face support to children and their families, creating...

  • Care Coordinator

    1 week ago

    Peterborough, Peterborough, United Kingdom NHS Full time

    Care Coordinator OpportunityWe are seeking a skilled Care Coordinator to join our Mental Health Team at HMP Peterborough. The successful candidate will have a strong understanding of care programme approaches and be able to work effectively as part of a multidisciplinary team.About the JobUndertake mental health assessments, develop comprehensive care plans,...

  • Care Coordinator

    6 months ago

    Peterborough, United Kingdom Apollo Home Healthcare Full time

    **Are you an experienced Care Coordinator with solid planning, coordination, and problem-solving skills?** **Do you enjoy playing a key role in the continuous delivery of care to service users?** **Are you passionate, hardworking, and ready to explore a new career opportunity?** As a skilled Care Coordinator, you’ll already be used to managing a...