Office Administrator/receptionist

3 weeks ago


BarrowInFurness, United Kingdom Barros Trading Full time

Office Administrator/receptionist

An exciting role has opened up within our team at Maritime Apartments. We are the largest contractor accommodation specialist in the Furness area and we are looking for an Office Administrator/receptionist to join our front of house team. This would be an ideal position for someone with some experience in the office environment, looking to gain further valuable skills and business administration knowledge.

Working within a small team, you will be responsible for providing an efficient and friendly service to all of our guests who may be checking in or departing our apartments, ensuring that our guests have the best experience possible whilst staying with us and our high standards of customer service are delivered at all times.

This is a wide ranging role within a small team in a busy office, meaning that you need to be willing to multi-task and take on a variety of tasks. We are looking for someone who is happy to work as part of a team, have a ‘can do’ attitude and be proactive. As you will be interacting with guests throughout the day, you need to be well presented and have outstanding verbal and written communication skills. Part of your working day will be lone working so you must be happy to work alone and be resourceful so that you can resolve problems independently.

Your duties will include:
Checking guests in/out and directing them to their apartments
Resolving any guest queries and complaints
Taking payments
Updating database and payment systems

Must haves:
Excellent communication skills
Excellent customer service skills, being friendly and welcoming at all times
Excellent organisational skills
Attention to detail
Ability to multi task and work on your own initiative in a fast paced environment

And most importantly, willing to learn

This is a part time position with some flexibility over the shift days and times. The proposed days and times are:
Monday 2pm - 9pm
Tuesday, Wednesday, Friday 3pm - 8pm
Sunday 12pm - 8pm

Start date as soon as possible.

**Job Types**: Part-time, Permanent

**Salary**: £9.50-£10.50 per hour

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location

Reference ID: Office admin/reception - extended day



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