Service Installations Specialist

6 months ago

London, United Kingdom 360 Resourcing Solutions Full time

Our client has**an exciting opportunity for a **Service Installations Specialist **to join their team in **London, Docklands.** You will join them on a **full** **time,** **permanent** **basis**, and in return, you will receive a competitive salary of **£40,000 per annum excellent benefits (travel allowance, bonus scheme, pension and health insurance).**

**The** **Service Installations Specialist role overview**:
Our client is looking for an excellent Administrator within technical services, preferably within telecommunications industry, to cover their Service Installations Specialist role. They would like a dynamic and competent person to join and support their busy, vibrant Service Installations & Power Team, working full-time on -site within the Data Centre.

**Key tasks of their Service Installations Specialist**:
**Management Support**
- Day to day engagement with and support of the Service Installation Managers- Hosting the department review meetings, setting the agendas’, managing Trackers, creating minutes, providing status updates, etc. Responsible for consolidating the Service Installations & Power Team Monthly inputs into a single deck for Month End Management performance review. Managing the team’s Risk Register
**Commercial Support**
- Working with Sales Admin and assisting in the coordination of RFP and RFI responses from the Service Team- Formulating Financial Reporting, OPEX, CAPEX, THM Recharge on all approved Purchase Orders- Raising Purchase Orders, ensuring GRN on received goods and manage the Invoice process and reporting on all month-end spend. Managing Network Centre spend on all PO’s for Prism materials, keeping account of all Team spend in the month, liaise with Finance & Purchasing Team accordingly- Scheduling of Building Tours for new starters and prospective new customers, etc.
**Performance Reporting**
- Accessing SFDC monthly and produce performance reporting related to Service Installations and Power Provision for the competed months workorders, report on Team’s KPI’s and SLA performance- Checking the Contract Lifecycle Management System on a weekly basis to understand the status of specific Customer Services and report accordingly.
**Essential Qualifications and Experience they’re looking for in their Service Installations Specialist**:

- Educated to Degree level in Technology- Excellent Computer skills- Experience of working with colleagues in a busy thriving and demanding environment. Working knowledge of ITSM systems ie SFDC / Remedy / SNOW- Able to work as part of a matrix managed team- Highly competent in report writing- Organised in prioritising workload- Good inter-personal communication skills
If you feel you have the skills and experience to become their **Service Installations Specialist,**then please click ‘**Apply’** today

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