Witness Care Officer
2 weeks ago
To be responsible for the day-to-day delivery of the Victims Code and Witness Charter.
To effectively manage caseloads / tasks using associated IT systems as directed and to conduct detailed needs assessments for each victim and witness required to attend court and liaise with Crown Prosecution Service, HM Courts Service and front-line police officers on victim and witness issues.
To refer specialist or particularly sensitive victim and witness issues to the Witness Care Unit Supervisor.
To respond to general enquiries from victims and witnesses regarding the progress of a case.
The duties and responsibilities outlined above cannot encompass or define all tasks which may be required of the post holder.
The outline of duties and responsibilities given above therefore may vary from time to time without materially changing either the character or level of responsibility. These factors are reflected in the grade applied to the post.
This is a full-time role working 37 hours per week, Monday to Friday. The flexible working hours’ scheme applies to this post.
**Salary**: £23,121.00-£24,462.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Durham: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Clerical: 1 year (preferred)
- working with the public: 1 year (preferred)
Work Location: In person
Reference ID: 216.23
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