Control Room Supervisor

2 weeks ago

Aberdeen, United Kingdom Restrata Full time

**Specific Key Tasks and Responsibilities**:
As the Restrata Control Room Supervisor, you will be an integral part of Restrata’s expanding operations and a key member in the Control Room. You will have overall responsibility for supervising the day-to-day running of the Emergency Control Room which operates 24/7/365.

Working for the Head of GOCC Response, you will supervise a team of Control Room Operators (CROs) who provide a 24/7/365 service as the initial point of contact for companies in response to an emergency. You will be part of the Restrata ‘on-call’ rota and provide support to the CROs and in an emergency and be part of an Incident Management Team response.

Routinely you will be expected to ensure Control Room operations reflect current industry good practice and regulations; maintain and develop Standard Operating Procedures; You will provide support in the Control Room and be responsible for ensuring all Control Room staff remain current and competent to fulfil the role.

You will be expected to have previous emergency response experience and will be given additional training in Restrata response procedures and Control Room information and communications systems. You will be expected to be capable of acting on your own initiative and comfortable using information and communications technology in a rapidly changing, high pressure but supportive, environment.

In support of Restrata’s training you will be required to undertake a variety of roles, bringing you into contact with a wide variety of clients and contributing to the development and delivery of training.

**Purpose of the role**:
Providing operational and administrative support to ensure efficient delivery of services

**Line manager**:
Head of GOCC Response

**Responsibilities**:

- Manage the CRO’s rota
- Supervise the CRO’s daily routine
- Maintain the availability, training and skills maintenance of the GOCC response team and relative response team pools.
- Monitor and maintain the Control Room SOPs
- Monitor and maintain the GOCC equipment highlighting any issues to the Head of the GOCC & UK Ops
- Design, develop and deliver various aspects of Control Room training as required
- Proactively monitoring critical infrastructure and hardware, reacting appropriately to any alerts received.
- Supervise the Level 1 support delivery through the control room.
- Open and update a Helpdesk ticket, noting all key information and maintain a record of all actions taken to resolve the issue
- Compile and send reports as per client requirements
- Liaise with staff in our International offices to assist with incident/request resolution
- Monitor and test communications and IT equipment
- Maintain a library of training and operational reference material using Document Control Process
- Initial Level 2 support Mon-Fri 9-5
- L2 Support on call

**Personal Qualities/Experience**:

- Proven Supervisor experience;
- 5 years’ experience in a similar role;
- Good initiative and ability to work independently or part of a team;
- Able to work under pressure
- Ability to effectively prioritise work and complete tasks at pace
- Strong written and verbal communication skills. Able to deliver succinct reports and speak in a clear and polite telephone manner
- Flexible approach to work and adaptable to support wider objectives
- Good knowledge of the Energy Industry
- Willing to pitch in and go the extra mile to assist our clients
- Experience in a 1st Line IT Support Role in desirable
- Experience in using Network monitoring tools is desirable
- Knowledge of training, crisis management and emergency response is desirable

  • Marine Control Room Operator

    1 week ago

    Aberdeen, United Kingdom Bumi Armada Full time

    Marine Control Room Operator (MCRO) Position at Bumi Armada UK Limited Bumi Armada UK Limited (BAUK) currently have a permanent staff opportunity for a Marine Control Room Operator (MCRO) to join the Armada Kraken FPSO team on a 3:4:3:5 rotational pattern. The MC is responsible for the safe and cost-effective operation and maintenance of the facility’s...

  • Control Room Operator

    7 days ago

    Aberdeen, United Kingdom Wood Plc Full time

    **Overview / Responsibilities**: Wood is currently recruiting for a Control Room Operator on Western Isles on a 2/3 rotation for 12 months. **Skills / Qualifications**: CRO Emergency Response Experience in a similar role Offshore Certs **Company Overview**: **Diversity Statement**: We are an equal opportunity employer that recognises the value of a...

  • IS Controls Supervisor

    Found in: Jooble UK C2 - 2 days ago

    Aberdeen, United Kingdom prosource.it Full time

    2437 - IS Controls Supervisor We have an excellent opportunity for a skilled IS Controls Supervisor to join our team in Aberdeen. This is a pivotal role ensuring adherence to regulatory frameworks, particularly in alignment with the UK Corporate Reform guidelines. The successful candidate will oversee and manage the IS controls framework within the...

  • IS Controls Supervisor

    2 days ago

    Aberdeen, United Kingdom prosource.it Full time

    2437 - IS Controls Supervisor We have an excellent opportunity for a skilled IS Controls Supervisor to join our team in Aberdeen. This is a pivotal role ensuring adherence to regulatory frameworks, particularly in alignment with the UK Corporate Reform guidelines. The successful candidate will oversee and manage the IS controls framework within the...

  • IS Controls Supervisor

    Found in: Talent UK 2A C2 - 2 days ago

    Aberdeen, United Kingdom prosource.it Full time

    2437 - IS Controls Supervisor We have an excellent opportunity for a skilled IS Controls Supervisor to join our team in Aberdeen. This is a pivotal role ensuring adherence to regulatory frameworks, particularly in alignment with the UK Corporate Reform guidelines. The successful candidate will oversee and manage the IS controls framework within the...

  • IS Controls Supervisor

    Found in: Appcast UK C2 - 2 days ago

    Aberdeen, United Kingdom prosource.it Full time

    2437 - IS Controls Supervisor We have an excellent opportunity for a skilled IS Controls Supervisor to join our team in Aberdeen. This is a pivotal role ensuring adherence to regulatory frameworks, particularly in alignment with the UK Corporate Reform guidelines. The successful candidate will oversee and manage the IS controls framework within the...

  • IS Controls Supervisor

    Found in: Appcast Linkedin GBL C2 - 2 days ago

    Aberdeen, United Kingdom prosource.it Full time

    2437 - IS Controls Supervisor We have an excellent opportunity for a skilled IS Controls Supervisor to join our team in Aberdeen. This is a pivotal role ensuring adherence to regulatory frameworks, particularly in alignment with the UK Corporate Reform guidelines. The successful candidate will oversee and manage the IS controls framework within the...

  • IS Controls Supervisor

    Found in: Whatjobs ES C2 - 1 day ago

    Aberdeen, United Kingdom prosource.it Full time

    2437 - IS Controls Supervisor We have an excellent opportunity for a skilled IS Controls Supervisor to join our team in Aberdeen. This is a pivotal role ensuring adherence to regulatory frameworks, particularly in alignment with the UK Corporate Reform guidelines. The successful candidate will oversee and manage the IS controls framework within the...

  • 2437 - IS Controls Supervisor

    Found in: Talent UK C2 - 2 days ago

    Aberdeen, United Kingdom Prosource.it Full time

    We have an excellent opportunity for a skilled IS Controls Supervisor to join our team in Aberdeen. This is a pivotal role ensuring adherence to regulatory frameworks, particularly in alignment with the UK Corporate Reform guidelines. The successful candidate will oversee and manage the IS controls framework within the organisation, ensuring that they...

  • Controller

    7 days ago

    Aberdeen, United Kingdom O.C.S. Full time

    About The Role*** - You'll operate, monitor and prioritise all security systems located within the Control Centre, ensuring that all work is undertaken in compliance with the site specific assignment instructions and current legislation.**You will**: - Ensure safety of customers and staff. - Record all events and actions monitored from within the control...

  • Workshop Supervisor

    6 days ago

    Aberdeen, United Kingdom Rovco Full time

    **Workshop Supervisor**: **Location: Aberdeen** **Permanent / Full Time Hours / Excellent salary & Benefits** Rovco are recruiting for a Workshop Supervisor to join the team on a full time, permanent basis. Based in Westhill, Aberdeen** **the Workshop Supervisor will be responsible for overseeing the daily operations and activities of our new Workshop, at...

  • Survey Supervisor

    2 weeks ago

    Aberdeen, United Kingdom Global E&C Full time

    Global E&C have a requirement for a Survey Supervisor to join the team on a permanent basis in Aberdeen . As Survey Supervisor you will play a key role in ensuring client deliverables are provided on time, to budget and to client expectations. Reporting directly to the Survey & Design Manager your duties will include: Providing daily support to...

  • Survey Supervisor

    Found in: Talent UK 2A C2 - 2 weeks ago

    Aberdeen, United Kingdom Global E&C Full time

    Global E&C have a requirement for a Survey Supervisor to join the team on a permanent basis in Aberdeen. As Survey Supervisor you will play a key role in ensuring client deliverables are provided on time, to budget and to client expectations. Reporting directly to the Survey & Design Manager your duties will include:Providing daily support to...

  • Survey Supervisor

    Found in: Jooble UK C2 - 2 weeks ago

    Aberdeen, United Kingdom Global E&C Full time

    Global E&C have a requirement for a Survey Supervisor to join the team on a permanent basis in Aberdeen . As Survey Supervisor you will play a key role in ensuring client deliverables are provided on time, to budget and to client expectations. Reporting directly to the Survey & Design Manager your duties will include: Providing daily support to...

  • Rapid Response Supervisor

    5 hours ago

    Aberdeen, United Kingdom Cammach Bryant Full time

    Our client is looking for a Rapid Response Supervisor for a permanent position, located in Aberdeen. **ROLE** Responsible for managing and delivering Engineering Support, Sustaining and Rapid Response for all Product Lines. The Rapid Response Supervisor is required to drive elements of project management, liaise with customers (external and internal) on...

  • Senior Offshore Drilling Supervisor

    2 weeks ago

    Aberdeen, United Kingdom Energy Resourcing Full time

    Overview: Energy Resourcing requires 3 Senior Offshore Drilling Supervisors to join our client's offshore team on a 2/2 or 2/2/2/4 rotation for 12 months. The Senior Offshore Drilling Supervisor is responsible for the day-to-day well site planning and execution of drilling activities, maintaining HSE and operational efficiency, at maximum value to the...

  • Senior Offshore Cwi Supervisor

    2 weeks ago

    Aberdeen, United Kingdom Energy Resourcing Full time

    Overview: Energy Resourcing are currently recruiting for a Senior Offshore CWI Supervisor to join our client's offshore team on the rotation of 2/2 or 2/2/2/4 for 12 months. The Senior Offshore CWI Supervisor is responsible for the day-to-day well-site planning and execution of CWI activities, maintaining HSE and operational efficiency, at maximum value to...

  • Bar Supervisor

    2 days ago

    Aberdeen, United Kingdom The Ivy Lodge Full time

    Following our plans to expand The Ivy Lodge, we looking to hire bar supervisors to join our busy, fast paced bar which is part of the exciting Shiprow Village team which includes venues such as Malones Irish Bar, Aberdeen Douglas Hotel and The Old Workshop Bar. The successful applicants will ideally have the following skills/experience: - Working behind a...

  • Survey Supervisor

    6 hours ago

    Aberdeen, United Kingdom Cammach Bryant Full time

    Our client is looking for a Survey Supervisor for a Permanent position, located in Aberdeen. **ROLE** Key role to ensure client deliverables are provided on time, to budget and to client expectations the survey department. You will be accountable for ensuring jobs are delivery on time, within budget and to the required standard in line with integrated EPC...

  • Front of House Supervisor

    3 days ago

    Aberdeen, United Kingdom Thyme Out Full time

    Thyme Out are looking for an experienced Supervisor to join our team. The list of duties is not exhausted: - Supervise the daily running of cafe in Manager's absence - Provide support to manager - Monitoring standards and portion control - Till Operating - Cash Handling - Motivating Staff - Flexible Attitude to Working Hours - Customer Service Experience -...