Rapid Response Supervisor

3 weeks ago


Aberdeen, United Kingdom Cammach Bryant Full time

Our client is looking for a Rapid Response Supervisor for a permanent position, located in Aberdeen.

**ROLE**

Responsible for managing and delivering Engineering Support, Sustaining and Rapid Response for all Product Lines. The Rapid Response Supervisor is required to drive elements of project management, liaise with customers (external and internal) on technical requirements and interface with the supply chain structure to ensure product delivery and quality.

**RESPONSIBILITIES**
- Work with External and Internal customers to prioritise workload and deliver solutions on time.
- Ensure Technical Support Tickets are completed on time and within budget.
- Oversee the integration of quality control elements and technical capabilities of the vendor database.
- Capture IP as designs and concepts develop.
- Provide QHSE leadership and ensure culture of continuous improvement.

**REQUIREMENTS**
- Must have a proven track record of developing new and existing products
- Experience working with the Product Life Cycle, Milestones and Stagegates.
- Must have previous experience in a design or project engineering type role.
- Understands the importance of design reviews and documentation of testing and reviews
- Must have extensive Oilfield background in downhole oilfield technologies.
- Understanding of supply chain and quality control elements in the manufacturing process.
- Demonstrate an ability to effectively utilise dedicated resources, and the ability to plan, control, and take responsibility for own and other team members’ work.
- Must have demonstrated excellent management skills.
- Must have proven technical problem-solving ability.
- Strong leadership skills to mentor and motivate the Rapid Response team.
- Demonstrate good communication skills, along with an ability to work in a team environment, as well as an ability to work unsupervised and exercise initiative to resolve potential problems.
- Strong ability to perform well under pressure of a high and varied workload, tight deadlines and changing job priorities
- Attention to detail and documentation
- Problem solving approach and a ‘get it right first time’ attitude

**Qualifications**

**Preferred**:Masters degree in Mechanical Engineering with knowledge of design calculations.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: JO0000012946


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